Telehealth platforms handle your most sensitive health information - diagnoses, prescriptions, and mental health data.
Side-by-side comparison of privacy scores across major telehealth services.
| Service | Score | Grade | Key Privacy Issue | |
|---|---|---|---|---|
|
T
Teladoc
Best in Category
|
50 | C | Health data used for care recommendations | View Review → |
|
B
BetterHelp
|
45 | C- | Therapy session data shared with Facebook | View Review → |
|
H
Hims & Hers
|
40 | C- | Prescription data used for marketing | View Review → |
|
T
Talkspace
Lowest in Category
|
37 | D+ | Therapy transcripts retained after ending care | View Review → |
Diagnoses, symptoms, and prescriptions stored digitally.
Therapy sessions and mental health information collected.
Health data shared with analytics and advertising.
Medication history reveals health conditions.
We also analyze telehealth terms of service for consumer fairness issues like billing, cancellation, and liability.
View ToS Watchdog Telehealth →Click through for complete privacy analysis of each service.
If you're worried about how these services are using your data, or need help understanding your rights under privacy laws, I can help.
Telehealth privacy starts with the BAA, and my demo workroom lets you probe one clause by clause. Change a breach-notice window or a marketing claim and watch the room flag the risk in real time: live preview with surgical yellow highlighting, click-any-clause comments, and track-changes style suggestions.
Open the live demo workroom How I build these for firms