Wedding & Event Vendor Disputes
California Wedding Photographer Claims

Wedding Photographer Ruined Your Photos? Get Your Money Back.

They no-showed, missed the first kiss, delivered blurry photos, or disappeared with your memories. California law provides remedies for vendor breach of contract. Get the refund you deserve.

$2,000-$10,000
Typical Recovery
$12,500
Small Claims Limit
4 Years
Written Contract SOL

camera Common Wedding Photographer Failures

Wedding photography can't be redone. When a photographer fails to deliver, the damage is permanent. Here are the most common breaches that support a demand for refund:

No-Show on Wedding Day

The photographer simply didn't appear, leaving you scrambling for a last-minute replacement or no coverage at all. This is a total breach of contract.

Missed Key Moments

Failed to capture the ceremony, first dance, cake cutting, family portraits, or other essential moments specified in your contract or shot list.

Poor Quality Images

Delivered photos that are out of focus, poorly lit, badly composed, or don't match the portfolio quality that induced you to hire them.

Lost or Corrupted Files

Photographer claims they lost your photos due to equipment failure, stolen gear, or computer crash. Professional backup is industry standard.

Failure to Deliver on Time

Contract specified delivery within 4-8 weeks, but months have passed with no photos, broken promises, and unanswered messages.

Breach of Contract Terms

Sent a different photographer, provided fewer hours than contracted, delivered fewer edited images than promised, or violated other specific terms.

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Wedding Photos Cannot Be Recreated
Unlike most services, wedding photography is a once-in-a-lifetime event. Courts recognize that money damages may not fully compensate for lost memories, but California law still provides substantial remedies for breach.

scales California Laws That Protect You

Civil Code 1689 - Contract Rescission
When the other party materially breaches the contract, you have the right to rescind (cancel) the contract and recover all payments made. A photographer who no-shows or fails to deliver essential services has materially breached.
Civil Code 3300 - Contract Damages
You can recover all damages that naturally flow from the breach, including amounts paid, cost of replacement services, and consequential damages. The measure of damages is the amount that will put you in as good a position as if the contract had been performed.
Business & Professions Code 17200 - Unfair Business Practices
If the photographer engaged in deceptive practices (fake portfolio, bait-and-switch, collecting deposits with no intent to perform), you may have additional claims under California's Unfair Competition Law, including restitution.

Small Claims Court Option

For claims up to $12,500, California Small Claims Court provides a fast, affordable option. No attorney required. Filing fee is typically $75-$100. Cases are usually heard within 30-70 days.

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Statute of Limitations
For written contracts: 4 years (CCP 337). For oral contracts: 2 years (CCP 339). The clock starts when the breach occurs - typically the wedding date or the delivery deadline. Don't wait to send your demand letter.

$ What You Can Recover

California law allows you to recover damages that put you in the position you would have been in had the photographer performed. Depending on your situation:

Damages by Claim Type

Type of Claim Typical Recovery Range
Partial refund (some photos delivered, but quality issues) $500 - $3,000
Full refund (no-show, no delivery, total breach) $2,000 - $10,000
Re-shoot costs (anniversary shoot, vow renewal photos) $500 - $2,000
Emotional distress (egregious cases only) Case dependent
Lost deposit recovery Full deposit amount
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Emotional Distress Damages Are Limited
California courts are generally conservative about emotional distress damages in contract cases. However, in egregious cases (intentional misconduct, fraud, or truly outrageous behavior), some emotional distress recovery may be possible.

doc Demand Letter Template

Send this letter via certified mail with return receipt requested. Keep a copy for your records. Customize the bracketed sections for your situation.

DEMAND FOR REFUND - BREACH OF WEDDING PHOTOGRAPHY CONTRACT [Your Name] [Your Address] [City, CA ZIP] [Phone] [Email] [Date] VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED [Photographer Name / Business Name] [Business Address] [City, CA ZIP] Re: Demand for Refund - Breach of Wedding Photography Contract Wedding Date: [Wedding Date] Contract Date: [Date Contract Was Signed] Amount Paid: $[Total Amount Paid] Dear [Photographer Name]: I am writing to demand a refund for your material breach of our wedding photography contract. You failed to perform the services promised, causing irreparable harm by failing to properly document our wedding day. CONTRACT TERMS: On [Contract Date], we entered into a written agreement for wedding photography services for our wedding on [Wedding Date] at [Venue Name and Location]. The contract specified: - [Hours of coverage promised, e.g., "8 hours of coverage"] - [Number of edited photos promised, e.g., "400+ edited digital images"] - [Delivery timeline, e.g., "Delivery within 6 weeks"] - [Other key terms, e.g., "Second shooter included"] I paid a total of $[Amount] for these services ($[Deposit Amount] deposit on [Date] and $[Balance] final payment on [Date]). YOUR BREACH: You materially breached this contract by: [Select and customize applicable breaches:] - Failing to appear at the wedding venue as contracted - Missing critical moments including [first dance, ceremony, cake cutting, family portraits, etc.] - Delivering images that are out of focus, poorly exposed, and/or of unacceptable quality - Failing to deliver any photos despite the contracted deadline of [Date] having passed - Delivering only [Number] edited images instead of the [Number] promised - [Other specific breaches] I provided you with a detailed shot list on [Date] which you acknowledged receiving. Despite this, the following essential shots were not captured: [list specific missed shots]. PRIOR COMMUNICATIONS: I have attempted to resolve this matter directly with you: - On [Date], I [emailed/called/texted] regarding [issue] - On [Date], you responded stating [their response, if any] - [Additional communication attempts] Despite these communications, you have failed to remedy the breach or offer acceptable resolution. LEGAL BASIS: Your failure to perform constitutes a material breach of contract under California law. Pursuant to California Civil Code Section 1689, I am entitled to rescind the contract and recover all amounts paid. Under Civil Code Section 3300, I am entitled to damages that flow naturally from your breach. DEMAND: I hereby demand payment of $[Total Demand Amount] within thirty (30) days of the date of this letter, calculated as follows: Refund of payments made: $[Amount] [Emergency replacement photographer]: $[Amount] [Re-shoot session costs]: $[Amount] [Other documented damages]: $[Amount] TOTAL DEMAND: $[Total Amount] If I do not receive payment or an acceptable resolution within 30 days, I will pursue all available legal remedies, including but not limited to: 1. Filing suit in California Small Claims Court (for claims up to $12,500) 2. Filing a complaint with the Better Business Bureau 3. Reporting unfair business practices to the California Attorney General 4. Pursuing civil litigation for breach of contract and any other applicable claims I am also reserving my right to post truthful reviews of my experience on public platforms to warn other consumers. Please contact me at [Phone/Email] to discuss resolution. I am willing to negotiate a reasonable settlement to avoid litigation. Sincerely, _______________________________ [Your Signature] [Your Printed Name] Enclosures: - Copy of signed photography contract - Proof of payments (receipts, bank statements, Venmo/PayPal records) - Communication records (emails, text messages) - Shot list provided to photographer - Sample photos demonstrating quality issues (if applicable) - Timeline of events and communications cc: [Your attorney, if applicable]

🖩 Wedding Photographer Damages Calculator

Use this interactive calculator to estimate potential damages in your case. Enter your information below to get an estimate of recoverable damages.

Actual money lost or spent
Additional losses caused by the issue

📈 Estimated Damages Breakdown

Direct Damages $0
Consequential Damages $0
Emotional Distress (Est.) $0
Statutory Penalties (Est.) $0
TOTAL ESTIMATED DAMAGES $0
Disclaimer: This calculator provides rough estimates for educational purposes only and does not constitute legal advice. Actual damages vary significantly based on specific facts, evidence strength, and many other factors. Consult with a qualified California attorney for an accurate case evaluation.

list Evidence to Gather Before Sending

tip
Screenshot Everything Now
Photographers sometimes delete their websites, social media, and communications when disputes arise. Screenshot their portfolio, reviews, and all messages immediately. These establish the quality standard they promised.

calendar What Happens After You Send the Letter

Days 1-7: Photographer Receives Letter

Certified mail typically arrives within 3-5 business days. The return receipt proves they received it. Many photographers respond quickly once they receive a formal demand.

Days 7-21: Response Period

The photographer may offer a full refund, partial refund, or propose delivering remaining services. Evaluate any offer against what you're owed.

Days 21-30: Negotiation Window

If they respond with a counter-offer, you can negotiate. Document all offers in writing. Don't accept less than you're owed unless the certainty is worth the discount.

Day 30+: If No Resolution

File in Small Claims Court (up to $12,500). Filing fee is $75-$100. You'll receive a hearing date within 30-70 days. Bring all evidence.

? Frequently Asked Questions

Can I sue my wedding photographer in California?
Yes. If your photographer breached their contract by failing to show up, missing key moments, delivering poor quality images, or not delivering photos at all, you can sue for breach of contract. California Small Claims Court handles claims up to $12,500 without needing an attorney. For larger claims, you can file in Superior Court.
What damages can I recover from a bad wedding photographer?
You can recover: (1) Full or partial refund of amounts paid; (2) Your deposit; (3) Cost of a replacement or re-shoot photographer; (4) Cost of photo restoration services; (5) The difference between what was promised and delivered. Emotional distress damages are possible in egregious cases but California courts are conservative about these in contract disputes.
What if the photographer had me sign a contract limiting liability?
Liability limitation clauses aren't always enforceable. Under California Civil Code 1668, contracts cannot exempt parties from fraud, willful misconduct, or gross negligence. If the photographer no-showed, engaged in fraud, or acted with gross negligence, limitation clauses may be void. Courts also examine whether the clause was conspicuous and whether you had equal bargaining power.
How do I prove the photographer was negligent?
Gather: (1) Your contract showing what was promised; (2) Evidence of what was delivered (or not); (3) Communications showing complaints and responses; (4) Sample photos demonstrating quality issues; (5) The shot list you provided vs. shots captured; (6) Their portfolio showing the quality standard they advertised. Another professional photographer can provide expert testimony comparing industry standards to what you received.
Can I get my photos from a photographer who won't deliver?
Potentially yes. If you paid for the photos, you likely have contractual rights to receive them. Send a demand letter requiring delivery within a specific timeframe. If they refuse, Small Claims Court can order delivery of goods (specific performance) or award damages for conversion if they're wrongfully withholding your property. Review your contract regarding ownership of raw files.
Should I leave negative reviews before sending a demand letter?
Be strategic. Truthful reviews are protected speech, but posting before attempting resolution can make the photographer defensive. Recommended approach: (1) Send the demand letter first; (2) Allow 30 days for response; (3) If ignored or refused, then post honest, factual reviews. Never threaten reviews in exchange for refund - that could be construed as extortion. Stick to truthful, factual statements.

Significant Losses or Uncooperative Photographer?

For complex cases, large claims, or photographers who refuse to respond, I can assist with demand letters, negotiations, and litigation.

Contact: owner@terms.law

calendar Schedule a Consultation

For disputes over $5,000 or complex situations involving multiple vendors, book a call to discuss your options.

📝 Create Your Demand Letter

Generate a professional demand letter, CA court complaint, or arbitration demand