[Your Name] [Your Address] [City, NV ZIP] [Email] [Phone] [Date] [Solar Company Name] [Address] [City, State ZIP] Via Certified Mail, Return Receipt Requested Re: Demand for Repair/Refund - Defective Solar Installation Property: [Your Address] Contract Date: [Date] Installation Date: [Date] Contractor License: [Number] Contract Amount: $[Amount] Dear [Solar Company]: I am writing to demand immediate repair of defective workmanship and/or refund of amounts paid for the solar installation at my property. BACKGROUND: On [Date], I contracted with [Company Name] for installation of a solar energy system at [Address]. The contract price was $[Amount]. Installation was completed on [Date]. DEFECTS AND VIOLATIONS: Since installation, I have discovered the following defects: 1. ROOF DAMAGE/LEAKS: [Describe - water intrusion, improper mounting, damaged shingles, etc.] 2. ELECTRICAL DEFICIENCIES: [Describe - code violations, improper wiring, inverter issues, etc.] 3. UNDERPERFORMANCE: The system produces [Actual]% less energy than the [Promised amount] guaranteed in the contract. My monitoring data shows [actual production]. Your sales documents promised [promised production]. 4. PERMIT/INSPECTION ISSUES: [If applicable: No permit was pulled / Inspection failed / Code violations cited] NEVADA LAW VIOLATIONS: 1. NRS 624 WORKMANSHIP STANDARDS: Licensed contractors must perform work meeting industry standards. The defects described above fall below minimum acceptable workmanship and violate your license obligations. 2. NRS 598.0915 - DECEPTIVE TRADE PRACTICES: Your representations about system performance and quality were false and misleading, violating Nevada's Deceptive Trade Practices Act. 3. BREACH OF CONTRACT: You failed to deliver the system as specified in our contract, breaching your contractual obligations. DAMAGES: I have incurred or will incur the following damages: 1. Roof repair costs: $[Amount] 2. Electrical corrections: $[Amount] 3. Lost energy production value: $[Amount] 4. Inspection/consultant fees: $[Amount] TOTAL: $[Amount] DEMAND: I demand within fourteen (14) days: 1. OPTION A: Complete repair of all defects at your expense, bringing the system into full compliance with contract specifications, building codes, and industry standards; OR 2. OPTION B: Refund of $[Amount], representing [full contract price / repair costs / damages] CONSEQUENCES OF NON-COMPLIANCE: If you fail to respond and remedy this situation, I will: 1. File a complaint with the Nevada State Contractors Board seeking license discipline 2. File a claim with the NSCB Residential Recovery Fund 3. File suit in Nevada Justice Court seeking damages, treble damages under NRS 598.0963, and attorney fees 4. Report your practices to the Nevada Attorney General I prefer to resolve this without litigation. Please contact me within 7 days to discuss resolution. Sincerely, [Your Signature] [Your Name] Enclosures: - Copy of contract - Photos of defects - Production monitoring data - Inspection reports - Payment records

[Your Name] [Address] [City, NV ZIP] [Date] [Solar Company/Individual Name] [Address] Via Certified Mail Re: Demand for Full Refund - Unlicensed Contracting Property: [Your Address] Contract Date: [Date] Amount Paid: $[Amount] NSCB Verification Date: [Date of license check] Dear [Name]: I am writing to demand immediate full refund of all amounts paid for solar installation work performed without the required Nevada contractor's license. UNLICENSED STATUS CONFIRMED: On [Date], I verified with the Nevada State Contractors Board that [Company/Individual Name] does not hold a valid license to perform electrical or photovoltaic installation work in Nevada. Specifically: - License number provided: [Number or "None provided"] - NSCB search result: [No license found / License expired / License does not cover solar work] NEVADA LAW: Under NRS 624.700, it is a misdemeanor to act as a contractor without a license. More importantly for you: 1. CONTRACTS UNENFORCEABLE: Contracts for work requiring a license, entered into with unlicensed contractors, are void and unenforceable under Nevada law. 2. NO LIEN RIGHTS: Unlicensed contractors cannot file mechanics liens. 3. CRIMINAL LIABILITY: Unlicensed contracting is a misdemeanor punishable by fines and potential jail time. YOUR EXPOSURE: By performing solar installation work without a license, you have: - Committed a criminal offense - Rendered our contract void - Exposed yourself to civil liability for all amounts paid - Potentially created safety hazards at my property DEMAND: I demand full refund of $[Amount] within fourteen (14) days. This represents all payments made for work you were legally prohibited from performing. CONSEQUENCES: If you fail to refund: 1. I will report your unlicensed activity to the Nevada State Contractors Board 2. I will file a complaint with the Nevada Attorney General 3. I will file suit for recovery of all amounts paid plus damages 4. I will report the matter to local law enforcement for criminal prosecution You have no legal right to retain payment for work you were not licensed to perform. Refund immediately. Sincerely, [Your Name] [Phone] Enclosure: NSCB license verification showing no valid license

[Your Name] [Address] [City, NV ZIP] [Date] [Solar Company Name] [Address] Via Certified Mail and Email Re: Demand for Compensation - False Energy Production Claims System Address: [Address] Installation Date: [Date] Promised Production: [kWh/year] Actual Production: [kWh/year] Shortfall: [Percentage]% Dear [Solar Company]: I am writing regarding your false and misleading representations about the energy production of my solar system, which constitutes fraud and deceptive trade practices under Nevada law. THE MISREPRESENTATIONS: Before and during the sale, your representatives made the following claims: 1. "[Quote specific promise about energy production]" 2. "[Quote specific promise about bill elimination/reduction]" 3. "[Quote specific promise about savings]" These representations were made [in writing in the proposal / verbally by sales rep [Name] / in your marketing materials]. I relied on these representations in deciding to purchase. ACTUAL PERFORMANCE: After [Number] months of operation, my system has produced only [Actual kWh], which is [Percentage]% below your guaranteed/promised production of [Promised kWh]. Monitoring data is attached showing: - Monthly production vs. estimates - Weather-adjusted expectations - Consistent underperformance YOUR REPRESENTATIONS WERE FALSE: 1. KNEW OR SHOULD HAVE KNOWN: Based on my roof orientation, shading, and system size, you knew or should have known that the promised production was impossible to achieve. 2. INDUSTRY STANDARDS: Industry-standard calculators (PVWatts, etc.) for my location and system show expected production of [Amount], far below your claims. 3. PATTERN OF DECEPTION: [If known: Other customers have reported similar false promises.] NEVADA LAW VIOLATIONS: 1. NRS 598.0915(1): False representation of the characteristics of services 2. NRS 598.0915(9): Misrepresenting that services will meet a particular standard 3. NRS 598.0923: Knowingly making false statements to induce purchase DEMAND: I demand within fourteen (14) days: 1. Compensation of $[Amount] representing the value of energy production shortfall over the system warranty period; OR 2. System upgrade at your expense to equipment capable of meeting promised production; OR 3. Contract rescission and full refund of $[Contract Amount] I prefer Option 1 or 2 if they can be achieved. I am open to discussing reasonable resolution. CONSEQUENCES: Failure to respond will result in: 1. NSCB complaint for deceptive practices 2. Nevada Attorney General consumer protection complaint 3. Civil action for actual damages plus treble damages under NRS 598.0963 4. Public reviews documenting your false production claims Respond within 14 days. Sincerely, [Your Name] Enclosures: - Sales proposal with production estimates - Monitoring data export - Utility bills - Contract