⚠️ 6 Pharmacy Gotchas to Watch For
- Auto-Refill Enrollment: HIGH Signing up often auto-enrolls you in refill programs. Medications shipped and charged before you need them, and cancellation can be difficult
- No Returns on Prescriptions: HIGH Once dispensed, prescription medications cannot be returned, even if unopened. Price changes or insurance issues after pickup are your problem
- Generic Substitution: MEDIUM Pharmacy may substitute generic without explicit consent. While usually equivalent, some patients have issues with specific manufacturers
- Data Sharing for Marketing: MEDIUM Your prescription history may be shared with PBMs and used for targeted marketing. "Health programs" may be promotional outreach
- Mail Order Delays: MEDIUM Mail-order pharmacy terms often disclaim delivery delays. Temperature-sensitive medications may be compromised in transit
- Prior Authorization Burden: HIGH Insurance requires PA for many medications. Pharmacy terms may make PA process your responsibility, causing days-to-weeks delays
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