CRM systems store your customer relationships, sales data, and business contacts. This data is valuable and often shared broadly.
Side-by-side comparison of privacy scores across major crm platforms services.
| Service | Score | Grade | Key Privacy Issue | |
|---|---|---|---|---|
|
S
Salesforce
Best in Category
|
58 | C+ | AppExchange integrations share data widely | View Review → |
|
H
HubSpot
|
50 | C | Contact data used for HubSpot marketing | View Review → |
|
Z
Zoho CRM
|
45 | C- | Data shared across Zoho product suite | View Review → |
|
P
Pipedrive
Lowest in Category
|
40 | C- | Sales pipeline data analyzed for benchmarking | View Review → |
Customer contact information may be used for the CRM's own marketing purposes.
App marketplace integrations create complex data sharing relationships.
Your sales patterns and customer data contribute to industry benchmarks.
Email open rates and engagement data collected without recipient consent.
We also analyze crm platforms terms of service for consumer fairness issues like billing, cancellation, and liability.
View ToS Watchdog CRM Platforms →Click through for complete privacy analysis of each service.
If you're worried about how these services are using your data, or need help understanding your rights under privacy laws, I can help.