EMERGENCY: If you are currently locked out, call 911 or your local police NON-emergency line immediately
California Illegal Lockout Claims
Landlord Changed Locks or Shut Off Utilities? That's Illegal in California.
Self-help evictions are prohibited under Civil Code 789.3. Your landlord cannot lock you out, shut off utilities, or remove your belongings without a court order. You're entitled to $100/day minimum in damages.
$100/Day
Minimum Statutory Damages
+ Actual Damages
Hotel, Lost Property, etc.
+ Attorney Fees
Recoverable Under Law
What To Do RIGHT NOW If You're Locked Out
1
CALL THE POLICE IMMEDIATELY
Illegal lockout is a crime under Penal Code 418. Police can help you regain entry. Call 911 if utilities are off and it's a health emergency, otherwise use the non-emergency line.
2
DOCUMENT EVERYTHING
Take photos and videos of the changed locks, any notices posted, utility meters if shut off. Record the date and time. This is critical evidence for your damages claim.
3
GET WITNESS CONTACT INFO
If neighbors, passersby, or anyone else saw the landlord change locks or your belongings being removed, get their names and phone numbers immediately.
4
DO NOT BREAK IN
Even though you're the legal tenant, breaking in could result in YOU being charged with trespassing or property damage. Let police help you gain entry legally.
5
CONTACT AN ATTORNEY OR LEGAL AID
Many tenant legal aid organizations have emergency hotlines. You may be able to get an emergency court order (TRO) forcing the landlord to restore your access immediately.
* California Laws That Protect You
Civil Code 789.3 - Prohibited Acts by Landlord
A landlord shall NOT, with intent to terminate tenancy: (1) interrupt or terminate utility service (water, heat, light, electricity, gas, telephone, elevator, garbage); (2) change the locks or remove locks, doors, windows, or any part of the structure; (3) remove the tenant's personal property from the premises.
Civil Code 789.3(c) - Damages for Violations
Tenant may recover: actual damages AND special damages of not less than $100 for each day the landlord remains in violation, beginning from the date of the violation. The court may award reasonable attorney fees to the prevailing tenant.
Penal Code 418 - Criminal Trespass
Every person who forcibly and without legal authority seizes or takes possession of real property from another, or who by threats, violence, or unlawful force dispossesses another from the use or enjoyment of real property, is guilty of a public offense.
ONLY Legal Eviction Method: Unlawful Detainer Court Judgment
The ONLY way a landlord can legally remove a tenant in California is by: (1) Serving proper notice, (2) Filing an Unlawful Detainer lawsuit, (3) Obtaining a court judgment, (4) Having the Sheriff execute the eviction. Any other method is illegal.
!
Police Can Help You Regain Entry
If you can prove you live at the property (ID, mail, lease, utility bills), police should assist you in regaining entry. Bring any documentation you have. If police refuse, ask for a supervisor and cite Civil Code 789.3.
! Types of Illegal Self-Help Evictions
All of the following actions are illegal when done by a landlord without a court order:
Changed Locks Without Court Order
Landlord replaced, rekeyed, or added locks to prevent tenant from entering. This is illegal even if tenant owes rent or violated the lease.
Shut Off Utilities
Landlord terminated or failed to pay for gas, electric, water, heat, or other utilities with intent to force tenant out. Includes letting utilities lapse.
Removed Tenant's Belongings
Landlord removed, disposed of, or refused to return tenant's personal property from the rental unit without court authorization.
Blocked Access to Unit
Landlord physically barricaded, boarded up, or otherwise prevented tenant from accessing their rental unit or common areas.
!
It Doesn't Matter WHY They Did It
Even if you owe rent, violated your lease, or your lease expired, the landlord CANNOT lock you out or shut off utilities. The only legal remedy for landlords is the court eviction process. Self-help evictions are ALWAYS illegal.
$ What You Can Recover in Damages
Civil Code 789.3 provides strong remedies for tenants who experience illegal lockouts or utility shutoffs:
Damage Type
Amount
Statutory Minimum Damages
$100 per day for each day of violation
Actual Damages - Hotel/Temporary Housing
Full cost of alternative housing
Actual Damages - Lost/Damaged Property
Replacement value of belongings
Actual Damages - Food Spoilage
Value of spoiled food (utility shutoff)
Actual Damages - Lost Wages
Income lost dealing with lockout
Attorney Fees
Recoverable if tenant prevails
Punitive Damages
Possible for egregious/malicious conduct
Example: 10-Day Lockout
$1,000 statutory + actual damages
Sample Damages Calculation
Item
Amount
10 days locked out x $100/day statutory
$1,000
Hotel costs (10 nights x $120)
$1,200
Food spoilage from utility shutoff
$200
Damaged/missing personal property
$1,500
Lost wages (2 days dealing with situation)
$400
TOTAL (before attorney fees)
$4,300
@ Demand Letter Template
Send this letter via certified mail with return receipt requested. Keep a copy for your records. If you've already regained access, you can still sue for damages.
DEMAND FOR DAMAGES - ILLEGAL LOCKOUT / UTILITY SHUTOFFVIOLATION OF CALIFORNIA CIVIL CODE 789.3[Your Name][Your Current Address - temporary or permanent][City, CA ZIP][Phone][Email][Date]
VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
[Landlord Name][Landlord Address][City, CA ZIP]
Re: DEMAND FOR DAMAGES - Illegal Lockout/Utility Shutoff
Rental Property: [Property Address where you were locked out]
Date of Violation: [Date lockout/shutoff began]
Days in Violation: [Number of days]
Dear [Landlord Name]:
I am a tenant at [Property Address]. On [Date], you illegally [describe violation: "changed the locks on the property" / "shut off the utilities (gas/electric/water)" / "removed my personal belongings from the unit" / "blocked my access to the rental unit"] without a court order.
THIS ACTION VIOLATES CALIFORNIA LAW:
Your conduct constitutes an illegal "self-help" eviction in violation of California Civil Code Section 789.3, which expressly prohibits landlords from:
- Changing or removing locks
- Interrupting or terminating utility services
- Removing a tenant's personal property
These prohibitions apply regardless of whether rent is owed or any lease violation occurred. The ONLY legal method to remove a tenant in California is through the court eviction (Unlawful Detainer) process.
FACTS:
1. I am a lawful tenant at the above property under [written lease dated X / month-to-month tenancy / verbal agreement since X].
2. On [Date], without any court order, you [describe specific actions taken by landlord].
3. I [describe your response: "contacted police" / "attempted to gain access" / "was forced to find alternative housing"].
4. [If applicable: "I reported this matter to the police on [Date]. Report number: [Number]."]
5. As of the date of this letter, I have been unlawfully denied access to my home for [Number] days.
DAMAGES CLAIMED:
Under Civil Code 789.3(c), I am entitled to actual damages AND statutory damages of not less than $100 per day. My damages are as follows:
Statutory Damages ([Number] days x $100): $[Amount]
Hotel/Temporary Housing Costs: $[Amount]
Lost/Damaged Personal Property: $[Amount]
Food Spoilage (if utility shutoff): $[Amount]
Lost Wages: $[Amount][Other documented damages]: $[Amount]TOTAL DAMAGES: $[Total Amount]DEMAND:
I hereby demand the following within seven (7) days of your receipt of this letter:
1. [If still locked out: "Immediate restoration of my access to the rental unit, including providing me with working keys to all locks."]
2. [If utilities shut off: "Immediate restoration of all utility services (gas, electric, water)."]
3. Payment of $[Total Amount] in damages as detailed above.
CONSEQUENCES OF NON-COMPLIANCE:
If you fail to comply with this demand within seven (7) days, I will:
1. File a civil lawsuit against you seeking all damages allowed under Civil Code 789.3, including attorney fees;
2. Report your conduct to the local District Attorney for potential criminal prosecution under Penal Code 418;
3. File a complaint with the California Department of Consumer Affairs;
4. Pursue any and all other available legal remedies.
Civil Code 789.3 specifically provides that a prevailing tenant may recover reasonable attorney fees in addition to damages. Your continued violation will only increase your liability.
Please contact me immediately at [Phone/Email] to resolve this matter.
Sincerely,
_______________________________
[Your Signature][Your Printed Name]Enclosures:
- Photographs of changed locks/locked premises
- Police report (if obtained)
- Hotel/housing receipts
- Utility shutoff notices (if applicable)
- Inventory of removed/damaged belongings
- Text messages/emails from landlord
- Witness statements
cc: [Local Tenant Rights Organization][Your attorney, if applicable]
🖩 Illegal Lockout Damages Calculator
Use this interactive calculator to estimate potential damages in your case. Enter your information below to get an estimate of recoverable damages.
📈 Estimated Damages Breakdown
Direct Damages$0
Consequential Damages$0
Emotional Distress (Est.)$0
Statutory Penalties (Est.)$0
TOTAL ESTIMATED DAMAGES$0
Disclaimer: This calculator provides rough estimates for educational purposes only and does not constitute legal advice. Actual damages vary significantly based on specific facts, evidence strength, and many other factors. Consult with a qualified California attorney for an accurate case evaluation.
# Evidence Checklist - Document Everything
Strong evidence is crucial for your damages claim. Gather as much as possible:
+Photos of changed locks - Show old lock vs. new lock, or that your key no longer works
+Utility shutoff notices - Any notices from utility companies, photos of meter readings
+Police report - Get a copy of the report documenting the illegal lockout
+Hotel/housing receipts - Keep all receipts for alternative housing costs
+Witness statements - Written statements from anyone who saw the lockout
+Text messages/emails from landlord - Any communications about the lockout, threats, or admissions
+Inventory of removed belongings - Detailed list with estimated values of any property taken
+Video of the property - Showing you cannot gain access, condition of locks/doors
+Proof of tenancy - Lease, rent receipts, mail delivered to address, utility bills in your name
+Food spoilage documentation - Photos and list of spoiled food if utilities were shut off
!
Keep a Timeline
Write down exactly what happened and when, with as much detail as possible. Note dates, times, what the landlord said, what you did in response. This contemporaneous record is valuable evidence.
? Frequently Asked Questions
Can my landlord change the locks to evict me in California?
No. California Civil Code 789.3 makes it illegal for a landlord to change locks, remove doors, or take any action to prevent a tenant from accessing their rental unit. The ONLY legal way to evict a tenant is through the court system by obtaining an Unlawful Detainer judgment. If your landlord changed the locks without a court order, you are entitled to $100 per day minimum damages plus actual damages.
What should I do if I'm locked out by my landlord?
First, call the police immediately - illegal lockout is a crime under Penal Code 418. Take photos and videos of the changed locks. Get contact information from any witnesses. Do NOT break in, as you could be charged with trespassing. Request police help you regain entry. Document everything and contact an attorney or legal aid organization. You can sue for at least $100 per day plus actual damages.
Can my landlord shut off my utilities in California?
Absolutely not. Under California Civil Code 789.3(a), landlords are prohibited from interrupting or terminating utility services (gas, electricity, water, heat) with the intent to terminate tenancy. This includes failing to pay utility bills that are in the landlord's name. Utility shutoff carries the same $100/day minimum penalty plus actual damages.
How much can I sue for in an illegal lockout in California?
Under Civil Code 789.3(c), you can recover: (1) Actual damages - hotel costs, spoiled food, lost wages, damaged property; (2) Statutory damages of $100 per day for each day of violation; (3) Attorney fees and costs. For example, if locked out for 10 days with $500 in hotel costs: $1,000 statutory + $500 actual = $1,500 minimum. Punitive damages may also be available.
Should I call the police if I'm locked out by my landlord?
Yes, call the police immediately. Illegal lockout can be a crime under California Penal Code 418 (forcible entry) and Penal Code 602.5. Police can help you regain access to your unit and document the illegal lockout. Even if police don't arrest the landlord, the police report becomes valuable evidence for your civil case.
What is a "self-help" eviction in California?
A "self-help" eviction is when a landlord tries to force a tenant out without going through the legal court process. This includes changing locks, shutting off utilities, removing doors or windows, removing tenant's belongings, blocking access, or harassment. All self-help evictions are illegal in California regardless of whether the tenant owes rent or violated the lease.
Illegally Locked Out? Get Legal Help Now.
For emergency lockout situations or significant damages, I can help with demand letters, emergency court orders, and litigation.