[Date] [Carrier Name] [Carrier Address] Attn: Claims Department Re: Notice of Claim – Damaged Cargo Bill of Lading No. [BOL#] Delivery Date: [Date] Dear Sir/Madam, This letter serves as formal notice of claim for damage to cargo shipped under the above-referenced Bill of Lading. SHIPMENT DETAILS: Origin: [City, State] Destination: [City, State] Date Shipped: [Date] Date Delivered: [Date] Description of Goods: [Product description] Invoice Value: $[Amount] DAMAGE DESCRIPTION: Upon delivery, the cargo was found to be [describe damage: crushed, torn packaging, water damage, missing items, etc.]. The damage was noted on the Delivery Receipt and signed by your driver. CLAIM AMOUNT: $[Total damages] Attached please find: 1. Copy of Bill of Lading 2. Delivery Receipt with damage notation 3. Photographs of damaged cargo 4. Commercial invoice 5. [Survey report if available] We request immediate investigation and full compensation for the damaged cargo. Please acknowledge receipt of this claim within 7 days and provide your claim number. This claim is made pursuant to 49 USC §14706 (Carmack Amendment) [or "COGSA" for ocean freight]. Sincerely, [Your Name] [Your Company] [Contact Information]

[Date] [Carrier Name] [Carrier Address] Attn: Legal Department / Claims Manager CERTIFIED MAIL – RETURN RECEIPT REQUESTED Re: DEMAND FOR PAYMENT – Cargo Damage Claim BOL No. [BOL#] / Claim No. [If assigned] Dear [Carrier/Freight Forwarder], On [Date], we provided you with formal Notice of Claim for damaged cargo delivered under Bill of Lading No. [BOL#]. To date, you have [not responded / denied the claim without valid basis / offered inadequate settlement]. FACTUAL BACKGROUND: On [Shipping Date], we tendered cargo to your company in good condition for transport from [Origin] to [Destination]. The Bill of Lading described the cargo as [Description] with a declared value of $[Amount]. On [Delivery Date], the cargo was delivered in damaged condition: [Describe damage]. Your driver acknowledged the damage on the Delivery Receipt. We immediately documented the damage with photographs and [retained independent surveyor / filed insurance claim]. LEGAL BASIS: Under the Carmack Amendment (49 USC §14706), you are strictly liable for loss or damage to cargo in your custody. To prevail, we need only prove: (1) delivery to you in good condition, (2) delivery to consignee in damaged condition, and (3) amount of damages. All three elements are established by the attached documentation. You bear the burden of proving an exception to liability (Act of God, inherent defect, shipper's fault, etc.). No such exception applies here. The damage occurred due to [improper handling / failure to maintain temperature / inadequate securing of cargo]. DAMAGES: The total loss is $[Amount], calculated as follows: - Invoice value of damaged goods: $[Amount] - [Inspection costs: $X] - [Additional freight to re-ship: $X] DEMAND: We demand payment of $[Total Amount] within 15 days of this letter. If payment is not received, we will file suit in [Federal District Court / applicable court] under Carmack Amendment and seek: - Full compensatory damages - Pre-judgment and post-judgment interest - Attorney's fees and costs (if recoverable) The statute of limitations is 9 months from the date you deny this claim. We prefer to resolve this amicably, but will protect our rights if necessary. Please respond by [Date 15 days out] with payment or a substantive settlement proposal. Sincerely, [Your Name] [Title] [Company] [Contact Information] Enclosures: - Bill of Lading - Delivery Receipt - Damage photographs - Commercial invoice - [Survey report]

[Date] [Ocean Carrier / Freight Forwarder] [Address] Attn: Claims Department Re: Cargo Damage Claim – Ocean Bill of Lading No. [B/L#] Dear Sir/Madam, We hereby file a formal claim for cargo damage pursuant to the Carriage of Goods by Sea Act (COGSA), 46 USC §30701 et seq. SHIPMENT DETAILS: Bill of Lading: [B/L Number] Vessel: [Vessel Name] Voyage: [Voyage Number] Port of Loading: [Port] Port of Discharge: [Port] Container No.: [Container#] Cargo Description: [Detailed description] Invoice Value: $[Amount] DAMAGE: Upon unstuffing the container at [Location] on [Date], we discovered [describe damage]. The container was delivered with [intact seals / broken seals / visible damage to doors]. DECLARED VALUE & PACKAGE LIMITATION: The Bill of Lading declared the cargo value as $[Amount]. [If applicable: "The B/L lists [X] packages/cartons, each valued at $[Amount], well above the COGSA limitation of $500 per package."] We reject any attempt to limit liability to $500 per package, as: 1. The declared value was $[Amount] and higher freight was paid 2. [OR: The damage is due to carrier negligence, which voids COGSA limitations] 3. [OR: The entire container is the "package" for limitation purposes] DEMAND: We demand full compensation of $[Amount] within 30 days. COGSA imposes a strict one-year statute of limitations (from [Delivery Date]). We prefer settlement but will file suit in the appropriate U.S. District Court if necessary. Attached: B/L, delivery receipt, photos, invoice, survey report. Sincerely, [Your Name / Company] [Contact Information]

[Date] [Airline Name] [Address] Attn: Cargo Claims Re: Cargo Damage Claim – Air Waybill No. [AWB#] Dear Claims Manager, Pursuant to the Montreal Convention 1999, we file this claim for damaged cargo shipped on [Date]. SHIPMENT DETAILS: Air Waybill: [AWB Number] Flight: [Flight Number] Origin: [Airport Code] Destination: [Airport Code] Date of Arrival: [Date] Cargo Description: [Description] Weight: [Kg] Declared Value: $[Amount] DAMAGE NOTICED: Within 14 days of delivery (as required by Montreal Convention Article 31), we inspected the cargo and found [describe damage]. Damage was [noted on delivery receipt / discovered upon unpacking]. CLAIM CALCULATION: Invoice Value: $[Amount] [If no declared value: Limited to ~22 SDR/kg = $[Amount]] [If declared value: Full invoice value] We provided timely notice (within 14 days per Article 31) and now formally claim $[Amount]. The Montreal Convention allows two years to file suit from the date of arrival. We request settlement within 30 days to avoid litigation. Attached: AWB, invoice, photos, delivery receipt. Sincerely, [Your Name] [Company] [Contact]