📋 What is Premises Liability?

Premises liability is a legal doctrine that holds property owners and occupiers responsible for injuries that occur on their property due to unsafe conditions. In California, property owners have a duty to maintain their property in a reasonably safe condition and to warn visitors of known dangers.

When to Use This Guide

Use this guide if you were injured on someone else's property due to:

💧 Slip and Fall

Wet floors, spills, ice, uneven surfaces, or debris causing falls

🔒 Inadequate Security

Assault, robbery, or attack due to lack of proper security measures

🚧 Defective Conditions

Broken stairs, loose railings, falling objects, or structural hazards

🔥 Fire or Electrical

Burns or electrocution from faulty wiring, fire hazards, or code violations

👍 What You Can Recover in Premises Liability Cases

  • Medical expenses - Past and future treatment costs
  • Lost wages - Income lost during recovery and diminished earning capacity
  • Pain and suffering - Physical pain and emotional distress
  • Property damage - Damaged personal items
  • Loss of enjoyment - Inability to participate in life activities

Common Premises Liability Scenarios

🏪 Retail Store Injuries

Slip on spilled liquids, trip over merchandise displays, falling items from shelves, broken shopping carts, inadequate lighting in parking lots. Stores have a heightened duty because they invite the public onto their property for business purposes.

🏢 Apartment/Rental Property

Broken stairs, defective elevators, missing handrails, pool hazards, inadequate lighting in common areas, failure to maintain locks or security systems. Landlords must maintain safe common areas and repair known hazards.

🏖 Restaurant/Bar Injuries

Wet floors from mopping without warning signs, grease on kitchen floors, broken chairs or booths, assaults by other patrons, food debris on floors, inadequate security during late hours.

🏞 Hotel/Motel Injuries

Pool accidents, bathtub slip and falls, balcony defects, bed bug infestations, inadequate room security, elevator malfunctions. Hotels owe guests a high duty of care as business invitees.

🛠 Construction Site Accidents

Falling materials, unmarked excavations, exposed electrical, collapsing structures, inadequate barriers. Property owners who hire contractors may still be liable for failing to ensure safe conditions for visitors.

⚠ Time is Critical

California has a 2-year statute of limitations for personal injury claims under Code of Civil Procedure 335.1. Claims against government entities require filing a claim within 6 months. Evidence deteriorates and witnesses forget - act quickly to preserve your case.

Evidence Checklist

Gather these documents before sending your demand letter. Click to check off items as you collect them.

📷 Scene Documentation

  • Photos/videos of the hazard that caused injury
  • Photos showing lack of warning signs or barriers
  • Photos of your visible injuries at the scene
  • Shoes and clothing worn during incident (preserve as evidence)

📝 Incident Reports

  • Store/business incident report (request a copy)
  • Police report if law enforcement responded
  • 911 call records and EMS run sheets
  • Your own written account of what happened (write immediately)

👥 Witness Information

  • Names and contact info for all witnesses
  • Written or recorded witness statements
  • Names of employees who witnessed or responded

🏥 Medical Records

  • Emergency room records and bills
  • All follow-up treatment records and bills
  • Physical therapy records and costs
  • Prescription records and pharmacy receipts
  • Doctor's notes on prognosis and future treatment

💰 Financial Records

  • Pay stubs showing pre-injury earnings
  • Documentation of missed work days
  • Letter from employer confirming lost wages
  • Receipts for out-of-pocket expenses

🔎 Property Information

  • Property owner's name and contact info
  • Business name if commercial property
  • Property manager's information if applicable
  • Prior complaints or incidents at same location (if known)

🔒 Preserve All Evidence

Take photos immediately - hazards get fixed quickly after accidents. Keep the shoes and clothes you wore. Request security camera footage in writing before it gets deleted (usually 30 days or less). Document everything while memories are fresh.

💰 Calculate Your Damages

In premises liability cases, you can recover both economic and non-economic damages. Here is what you may be entitled to claim.

Category Description
Medical Expenses (Past) All medical bills incurred to date: ER, doctors, surgery, imaging, therapy
Medical Expenses (Future) Projected future treatment costs based on doctor's prognosis
Lost Wages (Past) Income lost from missing work during recovery
Lost Earning Capacity Reduced ability to earn income in the future due to permanent injury
Pain and Suffering Physical pain, discomfort, and inconvenience from your injuries
Emotional Distress Anxiety, depression, PTSD, fear, and mental anguish
Loss of Enjoyment Inability to participate in hobbies, activities, and life pleasures

💡 California's Comparative Fault Rule

Under California's pure comparative negligence system, your recovery is reduced by your percentage of fault. If your damages are $100,000 and you are found 20% at fault (for example, not watching where you walked), you would recover $80,000. You can still recover even if you are more than 50% at fault.

📊 Sample Damages Calculation

Example: Slip and Fall in Grocery Store

Emergency room visit and imaging $8,500
Orthopedic follow-up and treatment $12,000
Physical therapy (12 weeks) $4,800
Future surgery (estimated) $35,000
Lost wages (8 weeks missed work) $9,600
Pain and suffering (multiplier: 2x medical) $50,600
TOTAL DEMAND AMOUNT $120,500

💰 Pain and Suffering Multiplier

California does not cap pain and suffering damages in most personal injury cases. A common approach is to multiply medical expenses by a factor between 1.5 and 5, depending on injury severity, permanence, and impact on daily life. More severe, permanent injuries warrant higher multipliers.

📝 Sample Language

Copy and customize these paragraphs for your demand letter.

Opening Paragraph
I am writing to formally demand compensation for injuries I sustained on [DATE OF INCIDENT] at your property located at [PROPERTY ADDRESS]. Due to a dangerous condition on your premises that you knew or should have known about, I suffered significant injuries requiring medical treatment and causing substantial damages.
Incident Description - Slip and Fall
On [DATE], at approximately [TIME], I was lawfully on your premises as a [customer/tenant/guest]. While walking through [LOCATION ON PROPERTY], I slipped and fell on [DESCRIPTION OF HAZARD - e.g., "a puddle of water that had accumulated on the floor" or "a broken floor tile that was raised approximately 1 inch"]. There were no warning signs, cones, or barriers alerting me to this dangerous condition. As a result of this fall, I suffered [INJURIES].
Liability Statement
Under California Civil Code Section 1714, property owners owe a duty of ordinary care to maintain their premises in a reasonably safe condition. As established in Rowland v. Christian (1968) 69 Cal.2d 108, you had a duty to discover and correct or warn of dangerous conditions on your property. Your failure to [repair the hazard / clean the spill / post warning signs / provide adequate lighting] constitutes a breach of this duty. The dangerous condition had existed for a sufficient time that it would have been discovered through reasonable inspection, establishing your constructive notice of the hazard.
Damages Summary
As a direct result of your negligence, I have incurred the following damages: Medical expenses to date total $[AMOUNT], with estimated future medical costs of $[AMOUNT]. I have missed [NUMBER] days of work, resulting in lost wages of $[AMOUNT]. Additionally, I have suffered significant physical pain, emotional distress, and loss of enjoyment of life. The full documentation of these expenses is attached hereto.
Demand and Deadline
Based on the foregoing, I hereby demand payment in the amount of $[TOTAL DEMAND] to fully compensate me for all damages arising from this incident. This amount reflects my economic damages and fair compensation for my pain, suffering, and diminished quality of life. Please respond to this demand within [30 DAYS] of the date of this letter. If I do not receive a satisfactory response, I will pursue all available legal remedies, including filing a civil action in California Superior Court.

🚀 Next Steps

What to do after sending your demand letter.

Expected Timeline

Days 1-7

Property owner/insurer receives and assigns your claim

Days 7-21

Insurance adjuster reviews evidence and investigates

Days 21-45

Response with settlement offer, denial, or request for more information

If They Don't Pay or Lowball You

  1. Consult a Personal Injury Attorney

    Most premises liability attorneys work on contingency (no fee unless you win). They typically take 33-40% of the recovery. For serious injuries, attorney representation significantly increases average settlement amounts.

  2. Continue Medical Treatment

    Do not stop treating just because you sent a demand. Gaps in treatment hurt your case. Follow all doctor recommendations.

  3. File a Lawsuit

    If settlement cannot be reached, you can file a personal injury lawsuit in California Superior Court. The filing fee is approximately $435. Many cases settle after filing but before trial.

⚠ Claims Against Government Entities

If your injury occurred on government property (city sidewalk, public building, state park), you must file a government tort claim within 6 months of the incident under the California Tort Claims Act. This is a strict deadline - missing it bars your claim entirely. Use the government entity's claim form.

Need Legal Help?

Premises liability cases can be complex. Get a 30-minute strategy call with an attorney to evaluate your case and discuss next steps.

Book Consultation - $125

California Resources

  • California Courts Self-Help: selfhelp.courts.ca.gov - Forms and instructions
  • State Bar Lawyer Referral: calbar.ca.gov/Public/Need-Legal-Help
  • CA Civil Code 1714: leginfo.legislature.ca.gov
  • Small Claims Limit: $12,500 (individuals) / $6,250 (businesses)