Attorney demand on my letterhead, supporting chronology and damages calculation, certified mail plus email delivery, and review of their first response. Sergei Tokmakov, California Bar #279869.
Quality Control Failures, Royalty Disputes, Termination Rights & Post-Termination Use
Understanding Trademark License Breaches
The Licensing Relationship: A trademark license allows a licensee to use the licensor's trademark in connection with specified goods or services. Unlike other IP licenses, trademark licenses require the licensor to maintain quality control over the licensed products - this protects consumers who rely on trademarks as indicators of consistent quality. License breaches can take many forms, from failure to pay royalties to quality control violations.
Common Types of License Breaches
Breach Type
Description
Severity
Royalty Non-Payment
Failure to pay agreed royalties, late payments, underreporting sales
High - Often grounds for termination
Quality Control Violations
Substandard products, failure to submit samples, manufacturing defects
High - Threatens trademark validity
Unauthorized Sublicensing
Sublicensing rights without permission
High - Loss of control
Territory Violations
Selling outside licensed territory or channels
Medium-High
Unauthorized Modifications
Altering the trademark without approval
Medium-High
Post-Termination Use
Continuing to use mark after license ends
High - Constitutes infringement
Reporting Failures
Not providing required sales reports, audits
Medium
Quality Control and Naked Licensing
The Naked Licensing Doctrine: If a trademark licensor fails to exercise adequate quality control over licensee's products, the trademark may be deemed "abandoned" and the licensor loses all rights. This is called "naked licensing." Courts have held that the public relies on trademarks as quality indicators, and uncontrolled licensing deceives consumers. Both licensors and licensees should take quality control seriously.
Required Quality Control Measures
Control Measure
Implementation
Written Standards
Specifications for materials, manufacturing, packaging, labeling in the license agreement
Sample Approval
Right to approve prototypes and production samples before sale
Inspection Rights
Right to inspect manufacturing facilities and finished goods
Marketing Approval
Approval of advertising, packaging, promotional materials using the mark
Training Requirements
For service marks, training of licensee's staff to ensure service quality
Periodic Audits
Regular quality audits and compliance reviews
Customer Complaint Handling
Procedures for addressing quality complaints
Practical Quality Control: Courts focus on whether quality control is actually exercised, not just written in the contract. Evidence of quality control includes: inspection reports, sample approvals, correspondence about quality issues, training records, and audit results. Even informal quality control (such as a close business relationship where the licensor is familiar with licensee's operations) may suffice if quality is actually maintained.
Royalty Disputes
Common Royalty Issues
Non-payment: Complete failure to pay royalties when due
Late payment: Consistent pattern of late payments beyond cure periods
Underreporting: Reporting lower sales than actual to reduce royalty obligations
Improper deductions: Taking unauthorized deductions from royalty base
Definition disputes: Disagreement over what constitutes "net sales" or royalty base
Exercising Audit Rights: Most trademark licenses include audit provisions allowing the licensor to examine licensee's books and records. Key audit practices include: providing required advance notice (typically 10-30 days), using qualified independent auditors, limiting frequency (often annually), having licensee pay audit costs if underreporting exceeds a threshold (commonly 5%), and maintaining confidentiality of licensee's business information.
Termination Rights and Procedures
Common Termination Grounds
Ground
Typical Cure Period
Notes
Royalty Non-Payment
30 days
Often terminable after notice and failure to cure
Quality Violations
30-60 days
May be immediate for serious health/safety issues
Unauthorized Sublicense
None - Immediate
Often incurable breach
Bankruptcy/Insolvency
None - Immediate
Automatic termination common
Change of Control
Varies
May trigger termination right or approval requirement
Document the breach with evidence (photos, records, correspondence)
Send written notice of breach as required by agreement
Allow cure period if required (track dates carefully)
Send formal termination notice if breach not cured
Specify effective date of termination
Demand cessation of trademark use
Demand return/destruction of materials bearing the mark
Demand accounting of inventory and final royalty payment
Notify distributors/retailers of termination if appropriate
Post-Termination Obligations
Post-Termination Use = Infringement: Once a trademark license terminates, the former licensee has NO right to continue using the mark. Any continued use constitutes trademark infringement. This includes: selling remaining inventory bearing the mark (unless sell-off period granted), using the mark in advertising, maintaining signage with the mark, and keeping the mark on websites or social media.
Standard Post-Termination Requirements
Cease use: Immediately stop all use of the trademark
Inventory: Return, destroy, or sell remaining inventory (per agreement)
Materials: Return or destroy marketing materials, signage, packaging
De-identification: Remove marks from premises, vehicles, websites
Final accounting: Provide final sales report and royalty payment
Acknowledgment: Acknowledge licensor's ownership and no ongoing rights
Non-compete: Comply with any post-termination non-compete provisions
Sample Demand Letters
Sample 1: Quality Control Violation Notice
[Licensor Company Letterhead]
[Date]
VIA EMAIL AND CERTIFIED MAIL
[Licensee Company]
[Address]
Attn: [Contact Name], [Title]
Re: Notice of Quality Control Violations - Trademark License Agreement
Agreement Date: [Date]
Licensed Mark: [TRADEMARK]
Dear [Recipient]:
This letter provides formal notice of quality control violations under the Trademark License Agreement dated [Agreement Date] (the "Agreement") between [Licensor] and [Licensee] regarding the [TRADEMARK] mark.
QUALITY CONTROL VIOLATIONS
Our quality audit conducted on [Date] and subsequent investigation have identified the following violations of Section [X] (Quality Standards) of the Agreement:
1. PRODUCT DEFECTS: [X]% of sampled [Products] failed to meet the quality specifications set forth in Exhibit [X] to the Agreement. Specific defects include:
- [Defect 1 - describe]
- [Defect 2 - describe]
- [Defect 3 - describe]
2. MANUFACTURING NON-COMPLIANCE: Your manufacturing facility [has not been inspected as required / was inspected and found to violate specifications in the following ways]:
- [Violation 1]
- [Violation 2]
3. SAMPLE APPROVAL: Products currently being sold were not submitted for sample approval as required by Section [X]. Specifically, [describe unapproved products].
4. CUSTOMER COMPLAINTS: We have received [X] customer complaints regarding [TRADEMARK] licensed products in the past [timeframe], indicating quality issues including:
- [Complaint category 1]
- [Complaint category 2]
IMPACT ON TRADEMARK
These quality failures threaten the reputation and goodwill of the [TRADEMARK] mark that [Licensor] has developed over [X] years. Continued quality failures may also expose [Licensor] to claims of naked licensing, potentially jeopardizing our trademark rights.
REQUIRED CORRECTIVE ACTION
Pursuant to Section [X] of the Agreement, you must cure these violations within [30/60] days by:
1. Immediately halting production of non-conforming products;
2. Submitting samples of all current products for quality approval within [14] days;
3. Providing a written corrective action plan addressing each identified deficiency within [14] days;
4. Arranging for inspection of your manufacturing facility within [21] days;
5. Implementing enhanced quality control procedures, including [specify if applicable];
6. Addressing all pending customer complaints and providing a report to [Licensor].
CONSEQUENCES OF NON-COMPLIANCE
If you fail to cure these violations within the [30/60]-day cure period, [Licensor] reserves the right to:
- Terminate the Agreement pursuant to Section [X]
- Seek damages for breach of contract
- Pursue claims for trademark infringement if you continue using [TRADEMARK]
We value our licensing relationship and hope to resolve these issues cooperatively. Please contact [Name] at [email/phone] within [7] days to discuss your corrective action plan.
Sincerely,
[Name]
[Title]
[Licensor Company]
cc: [Legal Counsel]
Sample 2: Royalty Non-Payment and Termination Notice
[Law Firm Letterhead]
[Date]
VIA CERTIFIED MAIL, RETURN RECEIPT REQUESTED
[Licensee Company]
[Address]
Attn: Chief Executive Officer and General Counsel
Re: Notice of Default and Termination - Trademark License Agreement
Unpaid Royalties: $[Amount]
Licensed Mark: [TRADEMARK]
Dear [Licensee]:
This firm represents [Licensor, Inc.] regarding the Trademark License Agreement dated [Date] (the "Agreement") under which [Licensee] was granted rights to use the [TRADEMARK] trademark.
NOTICE OF DEFAULT
[Licensee] is in material default of the Agreement due to failure to pay royalties as follows:
Period Royalty Due Received Outstanding
[Q1 20XX] $[Amount] $[Amount] $[Amount]
[Q2 20XX] $[Amount] $0 $[Amount]
[Q3 20XX] $[Amount] $0 $[Amount]
[Q4 20XX] $[Amount] $0 $[Amount]
TOTAL DUE: $[Total]
Interest at the contractual rate of [X]% per annum: $[Amount]
TOTAL AMOUNT DUE AS OF [DATE]: $[Grand Total]
Despite multiple informal requests for payment, including emails dated [dates] and phone calls on [dates], [Licensee] has failed to remit the required royalties.
PRIOR NOTICE
By letter dated [Prior Notice Date], we provided [Licensee] with formal notice of default and a [30]-day cure period as required by Section [X] of the Agreement. The cure period expired on [Expiration Date] without payment.
TERMINATION
Pursuant to Section [X] of the Agreement, [Licensor] hereby TERMINATES the Trademark License Agreement effective immediately.
As of the date of this letter, [Licensee]:
- Has NO RIGHT to use the [TRADEMARK] trademark in any manner
- Must IMMEDIATELY CEASE all use of [TRADEMARK] on products, packaging, marketing materials, websites, social media, signage, and any other medium
- Must ACCOUNT FOR all inventory bearing the [TRADEMARK] mark within [14] days
- Must RETURN OR DESTROY all materials bearing [TRADEMARK] within [30] days
- Remains LIABLE for all unpaid royalties, plus interest
POST-TERMINATION USE = INFRINGEMENT
Any use of the [TRADEMARK] mark after the date of this letter constitutes willful trademark infringement under 15 U.S.C. 1114 and 1125(a). [Licensor] will pursue all available remedies including:
- Injunctive relief
- Actual damages and defendant's profits
- Enhanced damages for willful infringement
- Attorney fees
- Seizure and destruction of infringing goods
DEMAND FOR PAYMENT
[Licensor] demands payment of $[Grand Total] within [10] days. Please wire payment to:
Bank: [Bank Name]
Account: [Account Number]
Routing: [Routing Number]
Reference: [TRADEMARK] License - Final Payment
If payment is not received, [Licensor] will file suit to recover all amounts owed plus additional damages.
SETTLEMENT CONFERENCE
Despite this termination, [Licensor] is willing to discuss a structured payment plan if [Licensee] contacts us within [7] days and makes a good-faith partial payment. Contact [Attorney Name] at [phone/email].
This letter is without prejudice to any other rights or remedies available to [Licensor].
Sincerely,
[Attorney Name]
Counsel for [Licensor, Inc.]
cc: [Licensor]
Sample 3: Post-Termination Infringement Demand
[Law Firm Letterhead]
[Date]
VIA CERTIFIED MAIL AND EMAIL
[Former Licensee]
[Address]
Attn: General Counsel / CEO
Re: CEASE AND DESIST - Trademark Infringement
Post-Termination Use of [TRADEMARK]
Former License Agreement Terminated [Date]
Dear [Former Licensee]:
This firm represents [Trademark Owner, Inc.] ("Client") regarding your continued unauthorized use of the [TRADEMARK] trademark following termination of the Trademark License Agreement.
TERMINATION OF LICENSE
As you are aware, the Trademark License Agreement between [Trademark Owner] and [Former Licensee] was terminated effective [Termination Date] pursuant to:
- [Licensor's termination notice dated [Date] for [reason]] OR
- [Expiration of the license term on [Date]] OR
- [Your material breach of [provision]]
Since [Termination Date], [Former Licensee] has had NO RIGHTS to use the [TRADEMARK] mark.
CONTINUED UNAUTHORIZED USE
Despite termination, our investigation reveals [Former Licensee] continues to infringe [TRADEMARK] through:
1. PRODUCT SALES: Products bearing the [TRADEMARK] mark remain for sale [on your website / at retail locations / through distributors], including:
- [Product 1] - observed at [location/URL] on [date]
- [Product 2] - observed at [location/URL] on [date]
2. WEBSITE: Your website at [URL] continues to prominently display [TRADEMARK] in:
- Page headers and logos
- Product descriptions
- Meta tags and page titles (observed in source code)
3. MARKETING MATERIALS: Brochures, advertisements, and promotional materials bearing [TRADEMARK] remain in circulation.
4. SIGNAGE: [If applicable] Physical signage at [locations] continues to display [TRADEMARK].
5. SOCIAL MEDIA: Your [Platform] account @[handle] continues to use [TRADEMARK] branding.
[Attach photographic/screenshot evidence]
TRADEMARK INFRINGEMENT
Your continued use of [TRADEMARK] constitutes willful trademark infringement under:
- 15 U.S.C. 1114 (Registered Trademark Infringement)
- 15 U.S.C. 1125(a) (False Designation of Origin)
- [State] Unfair Competition Law
Your infringement is WILLFUL because you have actual knowledge that your license terminated and that you have no rights to the mark.
DAMAGES EXPOSURE
[Trademark Owner] is entitled to recover:
- Your profits from sales of infringing products
- [Trademark Owner]'s actual damages from diverted sales and brand confusion
- ENHANCED DAMAGES (up to treble) for willful infringement
- Attorney fees as an exceptional case
- Costs of corrective advertising
DEMAND
[Trademark Owner] demands that within SEVEN (7) DAYS you:
1. CEASE all use of [TRADEMARK] on products, packaging, marketing, websites, social media, signage, and any other medium;
2. REMOVE all products bearing [TRADEMARK] from sale and distribution;
3. RECALL or arrange for destruction of products bearing [TRADEMARK] currently in distribution channels;
4. PROVIDE written confirmation of compliance;
5. PROVIDE an accounting of all [TRADEMARK] products sold since [Termination Date] and remit [Trademark Owner]'s damages.
If you have remaining inventory from the license period, you may request a limited sell-off period, which [Trademark Owner] will consider in its discretion subject to royalty payment.
LITIGATION NOTICE
If you do not comply within seven (7) days, [Trademark Owner] will:
- File suit for trademark infringement and breach of contract
- Seek a temporary restraining order and preliminary injunction
- Seek enhanced damages and attorney fees for willful infringement
- Pursue all available remedies
Contact me immediately to discuss resolution.
Very truly yours,
[Attorney Name]
Counsel for [Trademark Owner, Inc.]
Enclosures:
- Evidence of continued infringement
- Copy of termination notice
- Trademark registration certificate
Frequently Asked Questions
Generally, no. Under trademark law, a licensee's use of a mark "inures to the benefit of" the licensor. This means the licensee builds no independent trademark rights regardless of how long they use the mark. However, there are exceptions: (1) If the licensor engaged in naked licensing (no quality control), the mark may be deemed abandoned, potentially allowing the licensee to claim it; (2) If the license was improperly terminated, the licensee may argue continued rights; (3) If the licensee developed significant goodwill in a different geographic market, complex questions arise. Proper quality control documentation protects against these claims.
Under 11 U.S.C. 365(n), if a trademark licensee files bankruptcy, the licensor has options depending on whether the trustee assumes or rejects the license. If rejected, the licensee can elect to retain its rights if it continues to pay royalties and meet other obligations. However, unlike patent/copyright licenses, trademark licenses may have additional complications because of the quality control requirement. The licensor should consult bankruptcy counsel immediately upon learning of licensee bankruptcy. Many trademark licenses include automatic termination upon bankruptcy, though such provisions may not always be enforceable.
Exercise your audit rights under the license agreement. Engage a qualified forensic accountant to examine the licensee's books, records, and sales reports. Key areas to examine: point-of-sale data, bank deposits, tax returns, inventory records, shipping records, and third-party retailer reports. Compare reported sales to publicly available data (SEC filings, industry reports). Also look for unreported sales channels, unauthorized sublicensing, and improper deductions from the royalty base. Document everything for potential litigation.
It depends on what your license agreement says and the nature of the breach. Most agreements require notice and an opportunity to cure for minor or curable breaches (like late royalty payment). However, certain breaches are often designated as grounds for immediate termination: bankruptcy, unauthorized sublicensing, serious quality failures affecting health/safety, fraud, or material misrepresentation. Even if you have the right to terminate immediately, courts may examine whether termination was in good faith, particularly in franchise relationships subject to state franchise laws.
A sell-off period allows a terminated licensee to sell remaining inventory bearing the trademark for a limited time (typically 30-90 days) after termination. Whether to grant one depends on: (1) the reason for termination - if for quality issues, you may not want defective products sold; (2) the value of remaining inventory - helps the licensee and may reduce disputes; (3) royalty payment - sell-off should require royalty payment at the same rate; (4) the relationship - amicable endings may warrant flexibility. If granted, document it in writing with clear conditions and an end date.
The core breach issues are similar, but exclusive licenses create additional complications. In an exclusive license, the licensee may have greater leverage because the licensor cannot easily replace them. Breach by an exclusive licensee may entitle the licensor to reclaim exclusivity and license to others. Some exclusive licenses have minimum sales requirements, and failure to meet them may allow termination or conversion to non-exclusive. Exclusive licensees also have more motivation to police third-party infringement. Review your specific agreement terms carefully.
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