California Government Claims Act Demand Letters
Gov. Code §§ 810-996.6 | Tort Claims Against Public Entities
California Government Code §§ 810-996.6 (commonly called the “Tort Claims Act”) establishes procedures for bringing claims against:
- State agencies: CalTrans, DMV, state hospitals, universities, departments
- Counties: County governments, county hospitals, sheriffs
- Cities: Municipal governments, police departments, fire departments
- Special districts: School districts, transit agencies, water districts, park districts
- Public employees: Acting within scope of employment
| Type of Claim | Deadline to File | Authority |
|---|---|---|
| Personal injury | 6 months from accrual | Gov. Code § 911.2(a) |
| Wrongful death | 6 months from accrual | Gov. Code § 911.2(a) |
| Damage to personal property | 6 months from accrual | Gov. Code § 911.2(a) |
| All other claims (contract, etc.) | 1 year from accrual | Gov. Code § 911.2(b) |
A compliant claim must include:
- Name and address of claimant (or authorized representative)
- Date, place, and circumstances of the occurrence giving rise to the claim
- Description of the injury, loss, or damage suffered
- Names of public employees causing the injury (if known)
- Amount claimed: Either a specific dollar amount, OR a statement that the claim exceeds the jurisdictional limit of the superior court ($25,000+)
| Timeline | Action |
|---|---|
| Within 45 days | Public entity must accept, reject, or compromise claim (Gov. Code § 912.4) |
| After 45 days (no response) | Claim deemed rejected (Gov. Code § 912.4(c)) |
| After rejection | Claimant has 6 months to file lawsuit (Gov. Code § 945.6) |
| If claim allowed/compromised | Settlement negotiated; no lawsuit needed |
- Dangerous condition of public property: Potholes, broken sidewalks, missing guardrails, defective traffic signals, poorly maintained parks (Gov. Code § 835)
- Vehicle accidents: Crashes with city buses, police cars, fire trucks, public works vehicles
- Police misconduct: Excessive force, false arrest, malicious prosecution (subject to immunities)
- Medical malpractice: County hospitals, state psychiatric facilities, prison medical care
- School liability: Student injuries due to supervision failures, dangerous conditions on campus
Examples:
- State highways: Claim against State of California (CalTrans maintains)
- City streets: Claim against City of [name]
- County roads: Claim against County of [name]
- Public schools: Claim against [name] Unified School District
- Public transit: Claim against transit agency (e.g., BART, LA Metro, SF Muni)
- State university: Claim against Regents of University of California (UC system) or Trustees of CSU
Personal injury accrual: Generally when injury occurs. For medical malpractice or latent injuries, may accrue later under discovery rule, but Gov. Code § 911.2 still imposes absolute 6-month limit from discovery.
Example timeline:
- October 1, 2024: Trip and fall on broken sidewalk
- Deadline: April 1, 2025 (6 months later)
- If filed April 2, 2025: Too late (unless late-claim relief granted)
Before drafting claim, collect:
- Incident documentation: Photos/video of scene, police reports, 911 call recordings, incident reports
- Medical records: Emergency room, surgery, ongoing treatment, prognosis
- Wage loss: Pay stubs, employer letter, tax returns
- Witness information: Names, contact info, witness statements
- Prior complaints: Public records requests for prior complaints about same hazard (shows notice)
- Maintenance records: Public records requests for inspection/maintenance logs
Required elements:
| Element | What To Include |
|---|---|
| Claimant information | Full name, address, phone, email. If minor, parent/guardian info. If deceased, successor-in-interest info. |
| Date & place | Exact date and specific location (address, intersection, mile marker). If multiple incidents (ongoing harassment), list dates. |
| Circumstances | Narrative of what happened. Be specific but concise. Include facts supporting liability (e.g., “pothole approximately 8 inches deep and 12 inches wide, which had been reported to City on three prior occasions”). |
| Injury/loss | Describe injuries (fractures, lacerations, surgeries), property damage, wage loss, emotional distress. Attach medical records and bills. |
| Employees responsible | If known (e.g., “Officer John Smith, Badge #1234”). If unknown, state “unknown” or “employees responsible for maintaining [location]”. |
| Amount | Specific demand ($100,000) OR statement “exceeds $25,000” (keeps superior court jurisdiction open). |
Gov. Code §§ 915-915.4 specify service methods:
- In person: Deliver to “clerk, secretary, or auditor” of the entity, OR other designated official
- By mail: Certified or registered mail to designated address
- Find designated officials: Check entity’s website for “claims filing” or “tort claims” page; or call entity and ask for “name and address of official designated to receive tort claims”
Common designated addresses:
- State of California: Government Claims Program, Attn: Claims Acceptance, P.O. Box 942850, Sacramento, CA 94250
- Cities/Counties: City Attorney’s Office or County Counsel (check local ordinances)
- School districts: Superintendent or designated risk manager
Entity has 45 days to:
- Allow claim: Agree to pay (rare without negotiation)
- Reject claim: Issue written rejection letter
- Compromise: Make settlement offer
- Do nothing: Deemed rejected after 45 days
Once rejected (or deemed rejected), you have 6 months to file lawsuit (Gov. Code § 945.6).
If you missed the 6-month deadline, you may petition for late-claim relief:
- Deadline for petition: Within 1 year of accrual (for most PI claims)
- Grounds: Minority, disability, death, fraud, mistake, excusable neglect (Gov. Code § 911.6)
- Process: File application with entity; if denied, petition superior court
- Success rate: Low. Courts strictly enforce deadlines. Don’t rely on late-claim relief – file on time.
Public entity liable for injury caused by dangerous condition if:
- The property was in a dangerous condition at time of injury
- The condition created a reasonably foreseeable risk of the kind of injury suffered
- The dangerous condition was a proximate cause of injury
- Either:
- An employee’s negligent act or omission created the condition, OR
- The entity had actual or constructive notice in time to take protective measures
A condition of property that creates a substantial risk of injury when used with due care in a reasonably foreseeable manner.
Examples:
- Sidewalks: Cracks, uplifts, tree-root damage creating trip hazards (typically 1″+ differential)
- Roads: Potholes, missing signage, obscured stop signs, inadequate lane markings, flooding
- Stairs/handrails: Missing or broken handrails, uneven steps, poor lighting
- Parks/recreation: Broken playground equipment, exposed hazards, inadequate fencing near water
- Public buildings: Slippery floors without warnings, broken doors, inadequate security
- Transit: Defective bus brakes, unsafe platforms, missing warnings at dangerous crossings
If entity didn’t create the condition, claimant must show entity had notice:
| Type of Notice | How To Prove |
|---|---|
| Actual notice | Public records showing prior complaints, work orders, inspection reports documenting the hazard. Testimony from entity employees who saw the condition. |
| Constructive notice | Condition existed long enough that entity should have discovered it during reasonable inspections. Evidence: age of hazard (long-standing pothole, deteriorated sidewalk), entity’s inspection policies. |
Design immunity (Gov. Code § 830.6):
- Public entity immune if condition resulted from approved design and discretionary approval by entity employee
- Example: Road curve designed by engineer and approved by city council is immune, UNLESS condition changed substantially since approval
- Claimant can defeat: Show design was not actually approved by decision-making body, OR condition changed after approval (maintenance failure)
Natural condition immunity (Gov. Code § 831.2):
- No liability for unimproved public property (trails, undeveloped land) in natural condition
- Exception: If entity created dangerous condition or improved the property
Trivial defect doctrine:
- Minor defects that pose no substantial risk are not “dangerous conditions”
- Factors: Height differential (less than 1 inch often trivial), whether plainly visible, weather conditions, lighting
- Example: ½ inch sidewalk crack in daylight likely trivial; 2-inch uplift obscured by leaves likely dangerous
- Photos/video: Hazard from multiple angles, measurements (use ruler or measuring tape in photo), surrounding area showing visibility
- Measurements: Height differentials, width/depth of pothole, distance from signage
- Incident reports: Police report, 911 call recording, ambulance report
- Witness statements: People who saw incident or can testify to existence of hazard
- Public records: Prior complaints about same location (request via Public Records Act, Gov. Code §§ 6250 et seq.)
- Maintenance logs: Inspection schedules, work orders, repair history for the area
- Weather conditions: If visibility or traction relevant
- Expert reports: Engineer or safety expert opining that condition was dangerous and entity had notice
Special considerations for buses, light rail, BART, etc.:
- Dual theories: Dangerous condition (platform hazards, inadequate warnings) AND operator negligence (sudden stop, door closure)
- Common scenarios: Slip/fall while boarding, sudden braking causing passenger fall, door closing on passenger, platform gaps
- Evidence: Transit agency incident reports, onboard camera footage, operator logs, prior complaints about same route/vehicle
- Deadlines: Same 6-month Gov Claims Act deadline applies to all transit agencies
When a claim is received:
- Date-stamp immediately: Track receipt date for 45-day response deadline
- Log claim: Enter into claims management system
- Verify service: Was claim properly served per Gov. Code §§ 915-915.4?
- Notify insurance: Forward to risk pool, JPA, or liability insurer immediately
- Preserve evidence: Implement litigation hold for relevant documents, videos, maintenance records
Entity must act within 45 days of receipt:
| Option | When To Use |
|---|---|
| Allow claim (pay) | Rare – typically only for clear liability, small damages, and desire to avoid litigation costs |
| Compromise (settle) | Liability questionable, damages reasonable, settlement within authority/insurance limits |
| Reject claim | No liability, insufficient evidence, immunity applies, or strategic decision to force litigation |
| Do nothing | Not recommended – deemed rejection after 45 days but looks unprofessional and may waive defenses |
Threshold issues:
- Timeliness: Was claim filed within 6 months (PI) or 1 year (contract)? If late, was late-claim petition filed?
- Sufficiency: Does claim meet Gov. Code § 910 requirements (name, date, place, circumstances, amount)?
- Proper entity: Is your entity the correct defendant, or should claim be against another entity?
- Jurisdiction: Is this actually a claim for money damages subject to Claims Act, or something else (e.g., writ petition)?
Merits analysis:
- Dangerous condition elements: Does claimant have evidence of all four elements of § 835?
- Notice: Can claimant prove actual or constructive notice?
- Immunities: Design immunity? Natural condition? Discretionary act (Gov. Code § 820.2)?
- Comparative fault: Did claimant’s conduct contribute to injury?
- Trivial defect: Is alleged hazard truly dangerous or merely trivial?
If claim lacks required information:
- Entity may send written notice of insufficiency within 20 days
- Notice must specify what information is missing
- Claimant has 15 days to cure deficiency
- If not cured, claim may be rejected as insufficient
- Strategy: Use sparingly; often better to reject on merits than engage in procedural battles
Formal rejection should:
- State that claim is rejected
- Cite Gov. Code § 913 (rejection authority)
- Notify claimant of 6-month deadline to file lawsuit (Gov. Code § 945.6)
- Avoid detailed explanation of reasons (preserve litigation flexibility)
- Be signed by authorized official
Settle when:
- Liability clear (video evidence, undisputed facts)
- Damages reasonable and within insurance/budget authority
- Plaintiff sympathetic (child, elderly, permanent injury)
- Litigation costs exceed settlement value
- Public relations concern (media attention, elected officials involved)
Litigate when:
- No liability (immunity applies, no notice, plaintiff caused own injury)
- Demand excessive (far beyond reasonable valuation)
- Fraudulent claim (fabricated injury, exaggerated damages)
- Precedent concern (similar claims pending, need court ruling on immunity issue)
If claimant missed deadline and petitions for late-claim relief:
- Entity response: 45 days to grant or deny (Gov. Code § 911.6)
- Grounds for relief: Minority, incapacity, death, fraud, mistake (statute is restrictive)
- Consider granting if: Claimant was minor, had valid excuse, and slight delay (days/weeks not months)
- Deny if: Substantial delay (months), no valid excuse, or granting would prejudice entity (evidence lost, witnesses unavailable)
- If denied, claimant may petition court; court applies same restrictive standard
After rejecting claim:
- Monitor for lawsuit: Claimant has 6 months to file
- Continue investigation: Gather evidence, identify witnesses, obtain expert opinions
- Coordinate with insurer: Defense counsel assignment, coverage confirmation
- Prepare for litigation: If high-value claim, anticipate suit will be filed
I represent individuals in personal injury and wrongful death claims against California public entities. I handle Government Claims Act filings, dangerous condition cases, and litigation against cities, counties, transit agencies, and state entities.
- Determine correct public entity and filing deadline (time-critical)
- Draft and file Gov. Code § 910-compliant claims before 6-month deadline
- Gather evidence: photos, public records requests, witness statements, expert reports
- File late-claim applications (Gov. Code § 911.4) if deadline missed
- Negotiate settlements with public entities and their insurers
- Litigate dangerous condition, vehicle accident, and wrongful death cases
- Handle both claim phase and subsequent litigation if claim rejected
- Review incoming claims for timeliness, sufficiency, and jurisdictional defects
- Advise on 45-day response options (allow, compromise, reject)
- Draft rejection letters and notices of insufficiency
- Evaluate immunity defenses (design, discretionary, natural condition)
- Coordinate with JPAs, risk pools, and liability insurers
- Defend dangerous condition and public liability lawsuits
- Advise on late-claim petitions and court proceedings
- Dangerous condition: sidewalk trip-and-falls, pothole vehicle damage, park injuries
- Public transit accidents: bus crashes, platform falls, unsafe conditions
- Police misconduct: excessive force, false arrest (subject to immunities)
- Government vehicle collisions: city buses, police cars, fire trucks
- Public facility injuries: county hospitals, libraries, government buildings
- School liability: playground injuries, supervision failures, campus hazards
- Government claim drafting: Flat fee ($1,000-$2,500 depending on complexity)
- Late-claim application: Flat fee ($1,500-$3,000) or hourly
- Litigation (claimant side): Contingency (33-40%) typical for personal injury
- Entity defense: Hourly billing; coordination with insurers/JPAs
| Stage | Timeline |
|---|---|
| Injury occurs | Day 0 |
| Deadline to file claim (PI) | 6 months from injury |
| Entity response deadline | 45 days from claim receipt |
| Deadline to file lawsuit | 6 months from rejection (or deemed rejection) |
| Late-claim petition deadline | Within 1 year of accrual (for PI) |
- Sidewalk trip-and-fall (fractured hip, elderly plaintiff) – $350,000 settlement after claim rejection
- Bus accident (sudden stop causing passenger fall) – $180,000 settlement pre-litigation
- Dangerous park condition (child injury on defective equipment) – $225,000 settlement
- Late-claim petition granted (minor injured, parent unaware of 6-month deadline)
- Public entity defense: Multiple claims rejected based on design immunity and trivial defect
Book a call to discuss your government claim. If you’re a claimant, I’ll assess your deadline and evidence. If you’re a public entity, I’ll review the claim and recommend response strategy.
Email: owner@terms.law