Recording consent ambiguity, AI training data usage, and meeting data retention. Video conferencing platforms handle sensitive conversations but their terms often leave users exposed.
Side-by-side comparison of consumer fairness scores across major video conferencing platforms.
| Platform | Score | Grade | Key Gotcha | |
|---|---|---|---|---|
|
W
Webex
Best in Category
|
65 | B- | Cisco backing, enterprise terms | View Review → |
|
T
Microsoft Teams
|
58 | C+ | Enterprise focus, complex licensing | View Review → |
|
G
Google Meet
|
52 | C | Google data practices, Workspace integration | View Review → |
|
Z
Zoom
Lowest in Category
|
45 | C- | AI training controversy, recording issues | View Review → |
Multiple platforms have updated terms allowing AI model training on meeting data. Zoom's 2023 controversy highlighted how vague these clauses can be.
Recording consent requirements vary by state and country. Platforms often leave compliance responsibility entirely on the host.
Meeting recordings, transcripts, and chat logs may be retained long after meetings end. Deletion policies are often unclear or require manual action.
When using integrations like calendars, CRMs, or transcription services, meeting data may flow to third parties with their own privacy terms.
Free tiers often come with aggressive upselling, time limits, and reduced privacy protections compared to paid plans.
Click through for complete analysis of each platform's terms of service.
If you're concerned about how your meeting data is being used, have privacy questions, or need help understanding platform terms, we have resources to help.
Need help understanding your rights or resolving a platform dispute?