Overview

Asana is a leading work management platform used by teams worldwide for task tracking and project coordination. Our analysis reveals significant privacy considerations: workspace administrators have extensive visibility into all projects and tasks, AI features process content for suggestions, and data retention policies are primarily organization-controlled rather than user-controlled.

Key Concerns

  • Extensive Admin Access: Workspace admins can view all tasks, projects, and conversations regardless of project privacy settings.
  • Asana Intelligence: AI features analyze task content, comments, and patterns to provide suggestions and automation.
  • Organization-Controlled Data: Data retention and deletion policies are set by the organization, not individual users.
  • Complex Pricing Tiers: Feature limitations at different tiers can lock users into higher-priced plans.
  • Integration Data Sharing: Connected apps and integrations can access task data with broad permissions.
  • Mandatory Arbitration: Terms require binding arbitration for dispute resolution.

Positive Aspects

  • Data Export Options: Users can export project data in CSV and JSON formats.
  • Project Privacy Settings: Projects can be set to private, visible to team, or public within organization.
  • Clear Documentation: Asana provides detailed documentation on admin capabilities and data access.
  • Basic Free Tier: Free tier available for individuals and small teams with core features.

Data Collection Summary

Asana collects all tasks, projects, comments, attachments, and collaboration data. Usage analytics track feature adoption, user activity patterns, and team productivity metrics. Asana Intelligence processes content for AI-powered features. Data is retained according to organization policies and may persist after individual account deletion if part of an organization workspace.