FreshBooks Privacy Policy Review

Item: FreshBooks Privacy Policy
Rating: 58
Author: Privacy.Law Editorial Team

FreshBooks collects extensive data about your clients, invoices, and business operations. Your client contact information may be used for marketing, and payment data flows through multiple third parties.

📅 Last Updated: January 28, 2026

⚠ 5 High-Risk Practices

Grade C+

Privacy Fairness Index

⚠ Key Privacy Concerns

FreshBooks collects your clients' names, emails, and payment information. This data is shared with payment processors and may be used for FreshBooks' own marketing purposes. Invoice data is analyzed to build business profiles.

Privacy Score Breakdown

Data Collection Scope 58/100

Third-Party Sharing 55/100

Data Retention 58/100

User Control 62/100

Transparency 57/100

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⚠ Red Flags

Client Data Collection

High Risk

FreshBooks collects your clients' contact information, payment details, and invoice history. This data may be used for FreshBooks' own marketing.

Payment Processor Sharing

High Risk

Payment data flows through multiple third-party processors, each with their own data practices and retention policies.

Invoice Analytics

High Risk

Your invoice amounts, client payment patterns, and business revenue are analyzed to build profiles and inform product offerings.

Marketing Use of Data

High Risk

Business and financial data may be used for targeted advertising and marketing by FreshBooks and partners.

Analysis

"FreshBooks' privacy practices are concerning primarily because of how they handle your clients' data. When you invoice clients through FreshBooks, you're sharing their contact and payment information with a third party that may use it for marketing. This can damage your professional relationships and potentially violate your own privacy commitments to clients."

FreshBooks Privacy Policy Review

⚠ Key Privacy Concerns

Privacy Score Breakdown

Compare With Other Accounting Software

🐕 Concerned About Your Data?

Related Resources

⚠ Red Flags

Client Data Collection

Payment Processor Sharing

Invoice Analytics

Marketing Use of Data

Analysis