📋 Overview

Your NFT project has received a demand letter alleging rug pull activity - typically claims that you abandoned the project, failed to deliver roadmap promises, or misappropriated mint proceeds. This guide helps NFT creators and projects build an effective defense based on terms of service, development documentation, and evidence of legitimate operations.

🛡 Terms of Service

Your terms disclaiming roadmap guarantees and defining NFT rights are your primary defense against rug pull allegations.

📄 Development Records

Evidence of ongoing work, team activity, and milestone completion demonstrates the project was not abandoned.

🎨 IP Documentation

Clear documentation that buyers received the core product - the NFT artwork and associated license - regardless of roadmap status.

Common Rug Pull Allegations

Allegation Type Claim Basis Defense Strength
Abandoned Roadmap Failed to deliver promised features or utility Strong with proper disclaimers
Team Disappearance Founders went silent or deleted social media Depends on communication history
Fund Misappropriation Mint proceeds not used for project development Weak without fund usage documentation
Inflated Promises Marketing claims that were never realistic Depends on specific representations

🛡 Defense Strategies

Build your defense around these key legal arguments and factual foundations.

Terms of Service Disclaimers

Comprehensive terms stating that roadmap items are aspirational goals, not contractual obligations. Disclaimers that project direction may change and that no specific features or timelines are guaranteed.

Key elements: Roadmap not guaranteed, right to modify project direction, no investment representations, speculative nature acknowledged.

Core Product Delivery

The primary product sold was the NFT itself - digital artwork with specified intellectual property rights. Document that buyers received what they paid for: a unique digital collectible with the license terms disclosed at purchase.

Best practice: Clear documentation of IP rights granted, artwork delivery, and blockchain ownership transfer.

Ongoing Development Evidence

Proof that the project has not been abandoned: continued development work, team activity, community engagement, and progress on deliverables. Counter the abandonment narrative with concrete evidence.

Documentation: GitHub commits, Discord activity logs, development updates, team communications.

Fund Usage Documentation

Records showing mint proceeds were used for legitimate project expenses: development costs, team compensation, marketing, infrastructure, and other disclosed purposes.

Use when: Claimant alleges fund misappropriation. Show expenses aligned with project operations.

Market Conditions Defense

Evidence that floor price declines resulted from broader NFT market conditions, not project misconduct. Comparison to similar projects, market-wide downturn data, and industry context.

Strategy: Show price movements consistent with NFT market trends, not unique abandonment.

Arbitration and Class Action Waiver

Terms provisions requiring individual arbitration prevent costly class actions. Motion to compel arbitration addresses claims individually rather than as a class.

Strategy: Enforce arbitration clause, prevent holder class actions, limit discovery exposure.

⚠ Discord and Social Media Preservation

Discord servers, Twitter/X posts, and community communications are critical evidence. If you've deleted channels or posts, work with counsel to address potential spoliation issues. Going forward, preserve all communications.

📄 Key Documentation

Preserve and organize these documents to support your defense.

Immediate Preservation

  • Terms of Service history: All versions with effective dates, especially minting terms
  • Roadmap publications: All versions with timestamps and explicit disclaimers
  • Discord server archives: Full message history, announcements, team communications
  • Social media archives: Twitter/X posts, Instagram, marketing content
  • Smart contract records: Deployment, minting records, royalty configurations
  • Treasury wallet transactions: All fund movements with purpose documentation

Development Evidence

  • GitHub or development repository commits and activity
  • Team work logs and deliverables
  • Third-party contractor agreements and work product
  • Infrastructure and hosting records
  • Milestone completion documentation

Blockchain Records

  • On-chain minting records for claimant's NFTs
  • Wallet connection and transaction history
  • Royalty payment records
  • Secondary sale data from marketplaces

💡 Litigation Hold Notice

Upon receiving a demand letter, immediately issue a litigation hold notice. This is especially critical for ephemeral communications like Discord messages. Failure to preserve evidence can result in adverse inference instructions and sanctions.

📝 Sample Response Letter

NFT Project Response to Rug Pull Allegation
Re: Response to Demand Regarding [NFT PROJECT NAME] Dear [CLAIMANT NAME/COUNSEL]: We have received your demand letter dated [DATE] alleging that [PROJECT NAME] is a "rug pull." We categorically deny these allegations and provide the following response. PRODUCT DELIVERED Your client purchased an NFT from our collection, which they received. The NFT - a unique digital artwork with the intellectual property rights specified in our terms - is the core product. Your client's wallet records confirm successful minting and ownership transfer on [DATE]. CONTRACTUAL FRAMEWORK Your client agreed to our Terms of Service before minting, which clearly stated: 1. Section [X]: "Roadmap items are aspirational goals and are not guaranteed. We reserve the right to modify project direction at any time." 2. Section [X]: "NFTs are digital collectibles. Purchase does not constitute an investment and no returns are guaranteed." 3. Section [X]: Disputes are subject to binding individual arbitration. ONGOING OPERATIONS [PROJECT NAME] has not been abandoned: - Team remains active and engaged with the community - Development work continues on [DESCRIBE ONGOING WORK] - Regular community updates have been provided via [CHANNELS] - Mint proceeds have been used for legitimate project expenses including [EXAMPLES] MARKET CONDITIONS NFT floor price movements reflect broader market conditions affecting the entire NFT space, not any misconduct by our team. [PROJECT NAME]'s price trajectory is consistent with industry-wide trends during [TIME PERIOD]. DEMAND FOR ARBITRATION Pursuant to our Terms of Service, any dispute must be resolved through binding arbitration. If your client wishes to proceed, we demand arbitration before [AAA/JAMS] in accordance with our agreed terms. We reserve all rights and defenses. This letter is for settlement purposes only under FRE 408. Sincerely, [PROJECT NAME] [AUTHORIZED REPRESENTATIVE]

💰 Pricing

Professional legal assistance for responding to NFT rug pull allegations.

Legal Services

  • 📄 Response letter: Flat fee $450
  • Extended negotiation: $240/hr
  • 📊 Arbitration defense: $240/hr

Initial response letters include review of your terms, roadmap disclaimers, and minting records, plus a customized response letter. Extended negotiation and arbitration defense billed hourly.

🚀 Next Steps

Day 1: Preserve

Issue litigation hold. Archive Discord, social media, and all project communications immediately.

Day 1-3: Document

Compile development records, fund usage documentation, and team activity logs.

Week 1: Respond

Send initial response letter denying claims and asserting arbitration rights.

Week 2+: Defend

If claimant proceeds, enforce arbitration clause and prepare defense.

Protect Your NFT Project

Get professional help defending against rug pull allegations.

Schedule Consultation - $450

Resources

  • FTC: NFT marketing and advertising guidelines
  • SEC: Digital asset and NFT securities guidance
  • State AG offices: Consumer protection enforcement
  • AAA/JAMS: Arbitration providers for dispute resolution