📋 Overview
Your NFT project has received a demand letter alleging rug pull activity - typically claims that you abandoned the project, failed to deliver roadmap promises, or misappropriated mint proceeds. This guide helps NFT creators and projects build an effective defense based on terms of service, development documentation, and evidence of legitimate operations.
🛡 Terms of Service
Your terms disclaiming roadmap guarantees and defining NFT rights are your primary defense against rug pull allegations.
📄 Development Records
Evidence of ongoing work, team activity, and milestone completion demonstrates the project was not abandoned.
🎨 IP Documentation
Clear documentation that buyers received the core product - the NFT artwork and associated license - regardless of roadmap status.
Common Rug Pull Allegations
| Allegation Type | Claim Basis | Defense Strength |
|---|---|---|
| Abandoned Roadmap | Failed to deliver promised features or utility | Strong with proper disclaimers |
| Team Disappearance | Founders went silent or deleted social media | Depends on communication history |
| Fund Misappropriation | Mint proceeds not used for project development | Weak without fund usage documentation |
| Inflated Promises | Marketing claims that were never realistic | Depends on specific representations |
🛡 Defense Strategies
Build your defense around these key legal arguments and factual foundations.
Terms of Service Disclaimers
Comprehensive terms stating that roadmap items are aspirational goals, not contractual obligations. Disclaimers that project direction may change and that no specific features or timelines are guaranteed.
Core Product Delivery
The primary product sold was the NFT itself - digital artwork with specified intellectual property rights. Document that buyers received what they paid for: a unique digital collectible with the license terms disclosed at purchase.
Ongoing Development Evidence
Proof that the project has not been abandoned: continued development work, team activity, community engagement, and progress on deliverables. Counter the abandonment narrative with concrete evidence.
Fund Usage Documentation
Records showing mint proceeds were used for legitimate project expenses: development costs, team compensation, marketing, infrastructure, and other disclosed purposes.
Market Conditions Defense
Evidence that floor price declines resulted from broader NFT market conditions, not project misconduct. Comparison to similar projects, market-wide downturn data, and industry context.
Arbitration and Class Action Waiver
Terms provisions requiring individual arbitration prevent costly class actions. Motion to compel arbitration addresses claims individually rather than as a class.
⚠ Discord and Social Media Preservation
Discord servers, Twitter/X posts, and community communications are critical evidence. If you've deleted channels or posts, work with counsel to address potential spoliation issues. Going forward, preserve all communications.
📄 Key Documentation
Preserve and organize these documents to support your defense.
Immediate Preservation
- Terms of Service history: All versions with effective dates, especially minting terms
- Roadmap publications: All versions with timestamps and explicit disclaimers
- Discord server archives: Full message history, announcements, team communications
- Social media archives: Twitter/X posts, Instagram, marketing content
- Smart contract records: Deployment, minting records, royalty configurations
- Treasury wallet transactions: All fund movements with purpose documentation
Development Evidence
- GitHub or development repository commits and activity
- Team work logs and deliverables
- Third-party contractor agreements and work product
- Infrastructure and hosting records
- Milestone completion documentation
Blockchain Records
- On-chain minting records for claimant's NFTs
- Wallet connection and transaction history
- Royalty payment records
- Secondary sale data from marketplaces
💡 Litigation Hold Notice
Upon receiving a demand letter, immediately issue a litigation hold notice. This is especially critical for ephemeral communications like Discord messages. Failure to preserve evidence can result in adverse inference instructions and sanctions.
📝 Sample Response Letter
🔗 Related: NFT Buyer Demand Letters
Understanding what buyers are advised to include in their demand letters can help you prepare a stronger defense.
View NFT Demand Letter Guides →💰 Pricing
Professional legal assistance for responding to NFT rug pull allegations.
Legal Services
- 📄 Response letter: Flat fee $450
- ⏳ Extended negotiation: $240/hr
- 📊 Arbitration defense: $240/hr
Initial response letters include review of your terms, roadmap disclaimers, and minting records, plus a customized response letter. Extended negotiation and arbitration defense billed hourly.
🚀 Next Steps
Day 1: Preserve
Issue litigation hold. Archive Discord, social media, and all project communications immediately.
Day 1-3: Document
Compile development records, fund usage documentation, and team activity logs.
Week 1: Respond
Send initial response letter denying claims and asserting arbitration rights.
Week 2+: Defend
If claimant proceeds, enforce arbitration clause and prepare defense.
Protect Your NFT Project
Get professional help defending against rug pull allegations.
Schedule Consultation - $450Resources
- FTC: NFT marketing and advertising guidelines
- SEC: Digital asset and NFT securities guidance
- State AG offices: Consumer protection enforcement
- AAA/JAMS: Arbitration providers for dispute resolution