Defense strategies for B&P § 17529.5 and CAN-SPAM claims — ESP authentication, preemption, sanctions motions, and serial-plaintiff countermeasures
PRESERVE email headers, ESP logs, authentication records (SPF/DKIM/DMARC)
VERIFY your answer deadline — typically 30 days from service (extensions via LASC CIV 229 stipulation)
DON'T respond to plaintiff's counsel without strategy — no admissions, no technical disclosures
RESEARCH the plaintiff/firm — check for high-volume filing patterns, which affects strategy
Emails with allegedly "spoofed" domain names, "forged" header information, or misleading subject lines. Plaintiffs claim the email misrepresented its origin or routing.
$1,000 per email (uncapped), no actual damages required, attorney's fees. High-volume plaintiff firms file dozens of these cases targeting small businesses using legitimate ESPs.
ESP authentication records (SPF/DKIM/DMARC prove no spoofing), CAN-SPAM preemption, lack of standing, CCP § 128.7 sanctions for frivolous claims.
Don't delete ESP account data, don't contact plaintiff directly, don't assume it's meritless without documenting why, don't miss deadlines.
In-depth defense guides for businesses sued under California's email anti-spam statute and related federal CAN-SPAM claims.
Elements of the statute, "spoofing" vs. legitimate ESP routing, standing requirements, burden of proof.
When federal CAN-SPAM Act preempts state claims, opt-out compliance, preemption arguments and exceptions.
How SPF/DKIM/DMARC work, why third-party ESP headers are not "forged," technical evidence gathering.
CCP § 128.7 sanctions motions, discovery into filing history, fee-shifting, vexatious litigant motions.
Calculate potential liability under § 17529.5, defense cost estimates, settlement vs. litigation analysis.
Estimate your exposure and evaluate defense options with our interactive calculator.
Your ESP account logs, authentication records, and sending history are your best evidence. Deleting or canceling your account destroys the proof that your emails were legitimately routed.
Any communication with the plaintiff or their counsel without a clear strategy can become an admission. Don't explain your email setup, apologize, or offer to "fix" anything.
Even if the claim seems frivolous, you must document why. Failing to answer the complaint or respond to discovery will result in a default judgment at $1,000 per email.
You typically have 30 days to answer a complaint. Missing this deadline can result in a default judgment. Calendar it immediately and seek an extension if needed.
Before paying anything, analyze the plaintiff's standing, the technical merit of the "spoofing" claim, and their filing history. Many of these claims collapse under scrutiny.
If the plaintiff or their counsel has filed dozens of similar cases, that information is critical to your defense strategy. Research before responding.
Some § 17529.5 cases can be resolved with aggressive motions practice, but certain situations require professional legal assistance: