Response Guidance Center

I Received a Demand Letter - What Now?

Take a breath. A demand letter is NOT a lawsuit. You have options, and time to respond strategically. Use my interactive tools to understand your situation and plan your response.

Most demand letters have response deadlines - typically 10-30 days. Check yours now.

Don't Panic - Common Myths Debunked

MYTH: "A demand letter means I'm being sued"

TRUTH: A demand letter is just a letter. No court is involved yet. It's often the first step before any legal action.

MYTH: "I have to pay whatever they demand"

TRUTH: You don't have to pay anything until you're ordered by a court. Demands are negotiable.

MYTH: "Ignoring it will make it go away"

TRUTH: Ignoring usually makes things worse. A professional response can often resolve the matter quickly.

MYTH: "They have an attorney, so they must be right"

TRUTH: Anyone can hire an attorney to send a letter. The claims still need to be valid.

MYTH: "Their deadline is legally binding"

TRUTH: Most deadlines in demand letters are arbitrary. Real statutory deadlines are different.

MYTH: "I should respond immediately"

TRUTH: Take time to gather facts and plan your response. A hasty response can hurt your position.

🔍

What Type of Demand Did You Receive?

Select the category that best matches your demand letter to see relevant response guides and resources.

Choose Your Demand Letter Category

Click on the category that best describes the demand letter you received

📖

Recommended Response Guides

Deadline Calculator

Calculate how many days you have to respond based on when you received the letter and the type of deadline.

--
Days Remaining
📝

Choose Your Response Strategy

Select the response approach that best fits your situation to get tailored guidance.

Full Denial

The claims are completely false or lack legal basis. You intend to dispute everything.

🤝

Partial Acceptance / Negotiation

Some claims may have merit, but terms are negotiable. You want to settle for less.

Request Extension

You need more time to gather information, consult an attorney, or prepare a response.

Counterclaim

They owe you money or caused you harm. You have your own claims against them.

🧾

Settlement Offer

You want to resolve this quickly and are willing to offer payment or terms to end the dispute.

💡

Response Guidance

🛡

Insurance Coverage Checker

Check which insurance policies might cover your demand letter. Many people don't realize their insurance may pay for defense costs and settlements.

Step 1: What type of demand letter did you receive?

Bodily Injury / Personal Injury
Property Damage
Professional Services / Malpractice
Employment (Wrongful Termination, Discrimination)
Breach of Contract / Business Dispute
Defamation / Libel / Slander
Auto Accident
Landlord-Tenant Dispute

Step 2: Select all insurance types you currently have:

General Liability Insurance
Professional Liability (E&O)
Directors & Officers (D&O)
Employment Practices Liability (EPLI)
Homeowner's Insurance
Renter's Insurance
Auto Insurance
Umbrella/Excess Liability
I don't have any of these
🔗

Response Guides by Category

Explore my comprehensive response guides organized by demand letter type.

What NOT To Do

🚫 Don't Ignore It

Ignoring a demand letter can escalate the situation. The sender may proceed to file a lawsuit, and your silence could be used against you as evidence of guilt or admission.

🚫 Don't Respond Emotionally

No matter how outrageous the claims seem, keep your response professional and factual. Angry or threatening responses can hurt your case and create new legal issues.

🚫 Don't Admit Fault

Be careful with your words. Phrases like "I'm sorry" or "I should have..." can be construed as admissions. Stick to facts and avoid apologizing for the underlying dispute.

🚫 Don't Destroy Evidence

Once you receive a demand letter, you have an obligation to preserve relevant documents, emails, and other evidence. Destruction can lead to serious legal consequences.

🚫 Don't Post on Social Media

Avoid discussing the dispute online. Social media posts can be used as evidence and may harm your negotiating position or legal defense.

🚫 Don't Miss Actual Legal Deadlines

While many demand letter deadlines are arbitrary, some reference real statutory deadlines. If you're unsure, consult an attorney immediately.

Professional Legal Guidance

When Should You Get Attorney Help?

While many demand letters can be handled on your own, some situations call for professional legal assistance. Consider scheduling a consultation if any of these apply:

The amount demanded exceeds $10,000
You're a business facing contract claims
The letter threatens a lawsuit
Employment or discrimination claims
You have potential counterclaims
The claims involve fraud or intentional acts
You're unsure about legal deadlines
Insurance coverage questions