17 U.S.C. §512 – Safe Harbor & Notice-and-Takedown Procedures
| Subsection | Type of Activity | Examples |
|---|---|---|
| §512(a) | Transitory digital network communications | Internet backbone providers, routing |
| §512(b) | System caching | Temporary copies for faster access |
| §512(c) | Storage at user direction | YouTube, Facebook, cloud storage, web hosts |
| §512(d) | Information location tools | Search engines, links, directories |
To qualify for §512(c) safe harbor (most common), OSP must:
| Step | Action | Timeline |
|---|---|---|
| 1 | Copyright owner sends takedown notice to OSP's designated agent | – |
| 2 | OSP removes/disables access to material | "Expeditiously" (typically 24–72 hours) |
| 3 | OSP notifies user of takedown | Upon removal |
| 4 | User can file counter-notice | Within ~10–14 business days |
| 5 | OSP forwards counter-notice to copyright owner | Upon receipt |
| 6 | Copyright owner files lawsuit OR content restored | 10–14 business days after counter-notice |
Knowingly materially misrepresenting in a takedown notice OR counter-notice that material is infringing (or not infringing) creates liability for damages including costs and attorney's fees.
Your takedown notice must include ALL of the following to be effective:
| Requirement | Details |
|---|---|
| 1. Signature | Physical or electronic signature of copyright owner or authorized agent |
| 2. Identification of work | Identify copyrighted work claimed to be infringed (title, registration no. if available, URL of original) |
| 3. Identification of infringing material | URL or other info sufficient for OSP to locate the material |
| 4. Contact information | Your name, address, phone, email |
| 5. Good-faith statement | "I have a good faith belief that use of the material is not authorized by copyright owner, its agent, or the law" |
| 6. Accuracy statement under penalty of perjury | "I declare under penalty of perjury that the information in this notification is accurate and that I am the copyright owner or authorized to act on behalf of the owner" |
Your counter-notice must include:
| Timeline | Event |
|---|---|
| Day 0 | You file counter-notice with OSP |
| Day 1–3 | OSP forwards counter-notice to original complainant |
| Days 10–14 | Waiting period: complainant must file lawsuit and notify OSP OR content will be restored |
| Day 14+ | If no lawsuit filed, OSP restores content |
You'll receive service of federal copyright complaint. At that point:
If OSP doesn't respond or remove content after proper notice:
§512(i) requires OSPs to have and implement policies for terminating repeat infringers. If the same user repeatedly infringes:
If infringer files counter-notice, you have ~10–14 business days to act:
| Option | When to Use |
|---|---|
| File federal lawsuit | Strong infringement case; damages justify litigation costs; infringer has resources |
| Let content restore | Weak case, fair use defense is strong, or litigation not worth costs |
| Negotiate settlement | Middle ground – contact infringer directly and offer license or payment to avoid both lawsuit and restoration |
DMCA takedown removes content but doesn't compensate you. For damages:
Both sides can abuse the system:
If you're a victim of DMCA abuse, document everything and consult counsel about §512(f) claims for damages, costs, and fees.
I assist copyright owners with DMCA takedowns, follow-up enforcement, and federal litigation. I also defend against wrongful takedown notices and advise on fair use and counter-notice strategy.
Book a call to discuss your DMCA or copyright enforcement matter. I'll review the infringement or takedown notice, assess your legal options, and guide you through the most effective strategy.
Email: owner@terms.law