When a debt collector first contacts you, federal law gives you a powerful tool: the right to demand proof that you actually owe the debt. This is called "debt validation."
FDCPA § 1692g requires debt collectors to send you a validation notice within 5 days of their first communication. That notice must include:
The most powerful provision of § 1692g is this: If you dispute the debt in writing within 30 days of receiving the validation notice, the collector must:
| Entity | Validation Obligation? |
|---|---|
| Third-party debt collectors (collection agencies, debt buyers) | Yes — FDCPA § 1692g fully applies |
| Law firms collecting debts | Yes — FDCPA applies to attorneys collecting consumer debts |
| Original creditors (your bank, hospital, etc.) | No — FDCPA § 1692g does NOT apply to original creditors (But see California Rosenthal Act below) |
| Original creditors in California | Yes — California Rosenthal Act extends validation rights to original creditors in many cases (Cal. Civ. Code § 1788.14) |
California's Rosenthal Fair Debt Collection Practices Act (Cal. Civ. Code § 1788.14) provides validation rights similar to the FDCPA, but extends them to original creditors in certain contexts.
If you're a California resident and your original creditor (not a third-party collector) is demanding payment, you may still have the right to request validation under Rosenthal. Consult a California consumer attorney to assess your specific situation.
Debt validation does NOT:
The FDCPA only requires the collector to provide basic "verification" of the debt, but you can (and should) request additional documentation to fully evaluate the claim.
Under § 1692g(b), the collector must provide enough information to verify the debt. Courts have interpreted this to mean:
However, collectors are NOT required under § 1692g to provide:
To fully evaluate whether you owe the debt and whether it's enforceable, request the following in your validation letter:
| Document | Why You Need It |
|---|---|
| Name and address of original creditor | Confirms who the debt originated with; useful if you don't recognize the debt |
| Original account number | Helps you match the debt to your records; partial account numbers can cause confusion |
| Itemized breakdown of the debt | Shows principal, interest, fees, and how the current balance was calculated |
| Last statement from original creditor | Verifies the balance at the time of charge-off or sale |
| Copy of original contract or credit agreement | Proves you agreed to the terms; critical if you don't remember opening the account |
| Charge-off statement | Shows when the creditor wrote off the debt; important for statute of limitations analysis |
| Chain of assignment/sale | Proves the collector has the legal right to collect; debt buyers often lack proper documentation |
| Date of last payment | Critical for determining whether the statute of limitations has expired |
| Date of first delinquency | Important for credit reporting (debts generally can't be reported longer than 7 years from first delinquency) |
If you believe the debt results from identity theft or fraud, your validation letter should explicitly state this and request:
Additionally, if you claim identity theft:
One of the most important reasons to request validation is to determine whether the debt is time-barred (too old to sue on).
What to request for SOL analysis:
"Pursuant to 15 U.S.C. § 1692g and in order to verify this alleged debt, please provide the following:
- 1. Name and address of the original creditor
- 2. Original account number
- 3. Itemized accounting of the debt showing principal, interest, fees, and all credits/payments
- 4. Copy of the original signed contract or credit agreement
- 5. Last statement or invoice from the original creditor before charge-off
- 6. Date of last payment made on this account
- 7. Date of first delinquency or default
- 8. Complete chain of assignment showing transfer of this debt from the original creditor to your company, including all intermediate debt buyers
- 9. Documentation proving your company is licensed to collect debts in [your state], if required
Your validation letter should be clear, concise, and sent within the 30-day window to maximize your FDCPA protections.
The 30-day dispute period starts from the date you receive the validation notice, not when the collector sent it.
Your debt validation letter must include:
Keep it professional and neutral:
Always send via certified mail, return receipt requested. This is critical for two reasons:
Cost: Certified mail with return receipt costs around $8-$10. It's worth every penny for the legal protection it provides.
After you send your validation letter:
Below are templates for common validation scenarios. Customize them with your specific information and send via certified mail within 30 days.
Once the collector receives your validation letter, federal law dictates their obligations. Here's what to expect and how to respond.
If the collector provides documentation that reasonably verifies the debt (account number, creditor name, balance, some proof you owe it), they can resume collection.
What to do:
If the collector fails to provide verification, or sends incomplete/defective verification, they are violating § 1692g(b).
What to do:
If you sent your validation letter within 30 days and the collector contacts you before mailing verification, this is a clear FDCPA violation.
What to do:
Sometimes, after receiving a validation letter, the collector simply stops contacting you and never sends verification.
What this might mean:
What to do:
Debt collectors can sue you even if you've requested validation, but your validation request and their response (or lack thereof) can be critical evidence.
How validation affects litigation:
| Situation | Your Defense/Strategy |
|---|---|
| You requested validation; collector sued without providing it | Raise failure to verify as defense; file FDCPA counterclaim for violating § 1692g(b) |
| You requested validation; collector provided defective verification, then sued | Challenge the sufficiency of verification; force collector to produce better docs in discovery |
| You requested validation; collector provided adequate verification, then sued | Validation request shows you timely disputed; raise substantive defenses (SOL, not your debt, wrong amount) |
| You never requested validation; collector sued | Use discovery to demand the same documents you would have requested in validation letter |
I represent consumers in debt validation disputes, FDCPA litigation, and debt collection defense. Whether you're challenging a debt's validity or fighting back against a collector who violated your rights, I can help.
Book a call to discuss your debt validation case. Bring your validation notice and any correspondence from the collector, and I'll explain your options.
Contact: owner@terms.law