Texas Wedding Venue Deposit Refund Demand Letters

Recover wedding venue deposits in Texas when venues cancel, breach contracts, or refuse refunds. Use Texas contract law and the DTPA to pursue claims up to $20,000 in Justice Court.

Common Texas Wedding Venue Deposit Disputes
Dispute Type Typical Deposit Range Recovery Likelihood
Venue cancels or goes out of business $2,000 - $25,000 High - full refund owed under Texas law
Force majeure / COVID cancellation $3,000 - $15,000 Medium-High - depends on contract terms
Venue condition materially different from promised $2,000 - $10,000 Medium - documentation critical
Couple cancels - seeks partial refund $1,500 - $8,000 Low-Medium - depends on timing and rebooking
Venue changes terms or date unilaterally $2,500 - $12,000 High - material breach by venue

Why Texas Demand Letters Work

  • Texas Justice Court handles claims up to $20,000.
  • The DTPA provides up to 3x damages for knowing violations.
  • Venues want to avoid negative publicity in the Texas wedding market.
  • Certified mail creates legal record for court.

Realistic Expectations

  • Full refunds are common when the venue breaches.
  • Partial refunds typical when you cancel but venue rebooks.
  • Recovery takes 30-90 days through demand and negotiation.
  • Justice Court adds 1-3 months if litigation needed.
Act Quickly: Send your demand letter within 30 days of the dispute. Under Texas law, delays can suggest you waived your rights. If you are pursuing DTPA claims, you must send a 60-day pre-suit notice before filing suit.
Documentation Checklist

Contract Documents

  • Signed venue contract with all pages and attachments.
  • Any amendments, addendums, or change orders.
  • Venue policies, rules, and FAQ documents provided.
  • Marketing materials and website screenshots showing venue condition.

Payment Records

  • Deposit receipts and confirmation emails.
  • Credit card or bank statements showing payments.
  • Payment schedule from contract.
  • Any additional charges or invoices.
Communication Evidence
  • All emails between you and venue staff.
  • Text messages and social media direct messages.
  • Notes from phone calls with dates, times, and what was discussed.
  • The venue's cancellation notice or breach notification.
  • Your written requests for refund and their responses.
Venue Condition Evidence
  • Photos and videos from your site visits.
  • Screenshots of venue website and social media showing promised condition.
  • Photos showing actual condition if different from advertised.
  • Reviews from other couples about venue issues.
Timeline Documentation: Create a detailed chronology from booking through dispute. Include dates of payments, communications, the wedding date, and when problems arose. This timeline becomes the backbone of your demand letter and Justice Court case.
Demand Letter Strategy for Texas
DTPA Pre-Suit Notice Requirements
  • If pursuing DTPA claims, send 60-day notice per Section 17.505.
  • Must identify specific complaint in reasonable detail.
  • Must state economic damages claimed.
  • Must state attorney fees claimed (if any).
  • Must describe other relief sought.
  • Send via certified mail, return receipt requested.
Letter Components
  1. Introduction: Identify yourself, the venue, contract date, and wedding date.
  2. Factual Background: Chronological summary of booking, payments, and what went wrong.
  3. Contract Breach: Cite specific provisions violated and explain how venue failed.
  4. DTPA Violations: If applicable, cite Section 17.46(b) violations.
  5. Damages: Itemize all deposits, additional costs, and losses.
  6. Demand: State exact amount and deadline (60 days if DTPA).
  7. Consequences: Justice Court filing, Texas AG complaint, online reviews.
Sending the Letter
  • Send via certified mail, return receipt requested.
  • Also send by email for immediate delivery.
  • Address to business owner or registered agent.
  • Keep copies of everything.
Settlement Considerations: Under DTPA Section 17.5052, if the venue makes a reasonable written settlement offer within 60 days and you reject it, your damages at trial may be limited. Evaluate offers carefully.
Sample Texas Wedding Venue Deposit Demand Letter
[Date] Via Certified Mail, Return Receipt Requested [Also via Email] [Venue Owner Name] [Venue Name] [Address] [City, Texas ZIP] Re: NOTICE PURSUANT TO TEX. BUS. & COM. CODE SECTION 17.505 Demand for Refund of Wedding Venue Deposit Contract Date: [Date] Event Date: [Wedding Date] Amount Demanded: $[Amount] Dear [Venue Owner Name]: This letter constitutes formal notice pursuant to the Texas Deceptive Trade Practices-Consumer Protection Act, Tex. Bus. & Com. Code Section 17.505, that [Venue Name] has breached our contract and engaged in deceptive trade practices. I demand the immediate return of $[Amount] in deposits paid for a wedding reception scheduled for [Wedding Date]. BACKGROUND On [Contract Date], I entered into a venue rental agreement with [Venue Name] for wedding reception services at [Venue Address]. I paid deposits totaling $[Amount] on [Payment Date(s)] via [payment method]. The contract specified [key terms: date, time, guest count, services included, venue condition]. [Choose applicable scenario:] VENUE BREACH: On [Date], [Venue Name] [describe breach: cancelled our event / informed us the venue would be under construction / changed the agreed date / failed to provide services as specified / went out of business]. This constitutes a material breach of our contract under Texas law, entitling me to rescission and full refund of all amounts paid. FORCE MAJEURE: Due to [specific event], the wedding could not proceed as planned. Under the doctrine of frustration of purpose and our contract's force majeure provisions, deposits must be returned when performance becomes impossible through no fault of either party. DECEPTIVE TRADE PRACTICES [Venue Name] has violated the Texas DTPA, Tex. Bus. & Com. Code Section 17.46(b), through the following conduct: 1. MISREPRESENTATION (Section 17.46(b)(5), (7)): [Describe false statements made about venue condition, services, availability, etc.] 2. FAILURE TO DISCLOSE (Section 17.46(b)(24)): [Describe material facts not disclosed at contracting, such as planned construction, booking conflicts, etc.] 3. UNCONSCIONABLE CONDUCT (Section 17.46(b)(12)): [Describe any unfair practices, such as refusing reasonable cancellation, keeping deposits while rebooking, etc.] LIQUIDATED DAMAGES CLAUSE IS UNENFORCEABLE Your contract purports to retain [percentage]% of deposits upon cancellation. Under Texas law, liquidated damages clauses are only enforceable when they represent a reasonable estimate of anticipated harm. See FPL Farming Ltd. v. Environmental Processing Systems, L.C. (Tex. 2015). Your clause is an unenforceable penalty because: (1) you have rebooked our date [or: cancellation occurred [X] months in advance, allowing ample time to rebook]; (2) retaining $[Amount] bears no reasonable relationship to your actual damages; and (3) you are attempting to retain deposits while also receiving payment from a replacement booking. ECONOMIC DAMAGES I have suffered the following damages: - Deposit paid on [Date]: $[Amount] - Additional deposit paid on [Date]: $[Amount] - [Other costs incurred]: $[Amount] TOTAL ECONOMIC DAMAGES: $[Amount] Under Tex. Bus. & Com. Code Section 17.50(b), because your conduct was committed knowingly, I am entitled to recover up to three times my economic damages, plus court costs and reasonable attorney's fees. DEMAND I demand that [Venue Name]: 1. Refund all deposits totaling $[Amount] within sixty (60) days; 2. Provide written confirmation that no further amounts are owed; 3. Remove any claims against me from collections or credit reporting. Payment should be made by [check/refund to original payment method] to: [Your Name] [Your Address] RESPONSE REQUIRED You have sixty (60) days from receipt of this letter to respond with a written settlement offer. Pursuant to Tex. Bus. & Com. Code Section 17.505(d), I will provide you opportunity to inspect any evidence upon which my claim is based. If you fail to resolve this matter within 60 days, I will: 1. File suit in [County] Justice Court seeking actual damages, treble damages, court costs, and attorney's fees; 2. Report this matter to the Texas Attorney General Consumer Protection Division; 3. File a complaint with the Better Business Bureau; 4. Post truthful reviews of my experience on wedding planning websites. I remain willing to resolve this matter without litigation if you act promptly. Sincerely, [Your Name] [Your Address] [Your Phone] [Your Email] Enclosures: - Venue Contract dated [Date] - Payment receipts totaling $[Amount] - Correspondence regarding [cancellation/breach] - Timeline of events
Challenge the forfeiture clause as an unenforceable penalty under Texas law. Document whether the venue rebooked your date, the timing of your cancellation relative to the event, and the venue's actual damages. If the clause is unreasonable, Texas courts will not enforce it. Demand return of amounts exceeding reasonable actual damages.
Yes, you can state that you will post truthful reviews if the matter is not resolved. Be careful not to threaten false statements or to demand payment in exchange for not posting. Simply stating you will share your honest experience is protected speech under Texas law.
If you are pursuing DTPA claims, you must wait 60 days after sending proper notice before filing suit. For breach of contract claims alone, you can file immediately, but sending a demand letter first is recommended. It often resolves the dispute and demonstrates good faith to the court if litigation becomes necessary.
Attorney Services & Contact

Texas Wedding Venue Deposit Recovery

I represent Texas couples seeking to recover wedding deposits from venues that cancelled, breached contracts, or refused refunds. From demand letters to Justice Court litigation, I pursue full recovery.

Email owner@terms.law or use Calendly for a paid strategy session.

Schedule strategy call

Services

  • DTPA 60-day demand letter drafting.
  • Contract analysis and breach evaluation.
  • Negotiation with venue owners.
  • Justice Court representation up to $20,000.
  • Texas AG and BBB complaint filing.

Pricing

📄
Demand Letter
$450 flat fee
Extended Negotiation
$240/hour
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Contingency (Strong Claims)
33-40%