Florida Wedding Venue Deposit Refund Demand Letters

Florida-specific guide for couples seeking to recover wedding venue deposits after cancellations, breaches, and venue failures. Learn about FDUTPA claims, Florida contract law remedies, and small claims court strategies.

Common Florida Wedding Venue Deposit Disputes
Dispute Type Typical Deposit Range Recovery Likelihood
Venue cancels or goes out of business $2,000 - $20,000 High - clear breach by venue
Hurricane or force majeure cancellation $3,000 - $15,000 Medium-High - Florida-specific considerations
Venue condition materially different from marketing $2,500 - $12,000 Medium-High - potential FDUTPA claim
Couple cancels - seeking partial refund $1,500 - $8,000 Medium - depends on timing and rebooking
Venue changes terms unilaterally $2,000 - $10,000 High - material breach by venue

Florida-Specific Considerations

  • Hurricane clauses: Many Florida venue contracts address tropical weather
  • Small claims limit: Up to $8,000 in Florida small claims court
  • FDUTPA: Attorney fees available for deceptive practices
  • No cooling-off period: Florida does not mandate cancellation rights for venues

Realistic Expectations

  • Full refunds when venues breach or cancel are strongly supported
  • Partial refunds common when couples cancel but venue rebooks
  • Small claims court is effective for most wedding deposits
  • Resolution typically takes 30-90 days with proper demand letter
Act Quickly: Send your demand letter within 30 days of the dispute arising. Florida venues may argue waiver if you delay unreasonably. Prompt action also ensures witnesses are available and evidence is fresh.
Documentation Checklist

Contract Documents

  • Signed venue contract with all pages and attachments
  • Any amendments, addendums, or email modifications
  • Venue policies, FAQs, and terms provided
  • Marketing materials showing venue condition at booking

Payment Records

  • Deposit receipts and confirmation emails
  • Credit card or bank statements showing payments
  • Payment schedule from contract
  • Any additional charges or invoices
Communication Evidence
  • All emails between you and venue staff
  • Text messages and social media communications
  • Notes from phone calls with dates, times, and who you spoke with
  • The venue's cancellation notice or breach notification
  • Your written requests for refund and their responses
Venue Condition Evidence
  • Photos and videos from your site visits
  • Screenshots of venue website showing promised condition
  • Photos showing actual condition if different from advertised
  • Reviews or statements from other couples about venue issues
Hurricane/Weather Documentation (if applicable)
  • National Weather Service advisories and warnings
  • Governor's emergency declarations
  • Venue's specific closure notice
  • Documentation of damage or inability to host event
Timeline is Critical: Create a detailed chronology from booking through dispute. Include dates of payments, site visits, communications, the wedding date, and when problems arose. This becomes the foundation of your demand letter and any court filing.
Demand Letter Strategy
Tone and Approach
  • Be professional and factual - emotional language weakens your position
  • State specific contract provisions the venue violated
  • Quantify exactly what you are owed with documentation references
  • Set a clear deadline (typically 14 days) for response
Key Letter Components
  1. Introduction: Identify yourself, the venue, the contract date, and the wedding date
  2. Factual Background: Chronological summary of booking, payments, and what went wrong
  3. Contract Breach: Cite specific provisions violated and explain how the venue failed
  4. Florida Legal Basis: Reference FDUTPA, Florida contract law, and liquidated damages rules
  5. Demand: State the exact dollar amount and deadline for payment
  6. Consequences: Small claims court, FDUTPA attorney fees, and regulatory complaints
Sending the Letter
  • Send via certified mail with return receipt requested for proof of delivery
  • Also send by email to create an immediate record
  • Address to the business owner or registered agent, not just the coordinator
  • Look up the venue's registered agent at sunbiz.org for Florida LLCs/corporations
  • Keep copies of everything you send
Florida Small Claims Process: If the venue does not respond, file in the small claims division of the county court where the venue is located. Filing fees are $50-$300 depending on claim amount. Mediation may be required before trial.
Sample Florida Wedding Venue Deposit Demand Letter
[Date] Via Certified Mail and Email [Venue Owner Name] [Venue Name, LLC] [Registered Agent Address from sunbiz.org] [City, FL ZIP] Re: Demand for Refund of Wedding Venue Deposit Contract Date: [Date] Event Date: [Wedding Date] Amount Due: $[Amount] Dear [Venue Owner Name]: I am writing to demand the immediate return of $[Amount] in deposits paid to [Venue Name] for a wedding reception that was scheduled for [Wedding Date] at your Florida venue. BACKGROUND On [Contract Date], I entered into a venue rental agreement with [Venue Name] for wedding reception services at [Venue Address]. I paid a deposit of $[Amount] on [Payment Date(s)] via [payment method]. The contract specified [key terms: date, time, guest count, services included]. [Choose applicable scenario:] VENUE BREACH: On [Date], your venue [describe breach: cancelled our event / informed us the venue would be under construction / changed the agreed date / went out of business / failed to provide services as specified]. This constitutes a material breach of our contract under Florida law. FORCE MAJEURE/HURRICANE: Due to [describe event - Hurricane [Name] / tropical storm / government emergency order], the wedding could not proceed as planned on [Date]. Your contract's force majeure provision [does/does not] address this situation. Regardless, under Florida law, when performance becomes impossible through no fault of either party, deposits must be returned. VENUE MISREPRESENTATION: The venue condition on [Wedding Date / site visit date] was materially different from what was represented during booking. Specifically, [describe discrepancies]. This constitutes a violation of the Florida Deceptive and Unfair Trade Practices Act (F.S. 501.201 et seq.). FLORIDA LEGAL BASIS Under Florida contract law, when a vendor materially breaches a service contract, the customer is entitled to rescission and restitution of all payments made. I am entitled to: 1. Return of all deposits under Florida breach of contract principles; 2. Any additional damages caused by your breach, including [vendor rebooking fees, alternative venue costs, etc.]; and 3. Under FDUTPA (F.S. 501.211), attorney fees and costs if litigation becomes necessary. Your contract's provision purporting to retain 100% of deposits is unenforceable under Florida law as an unreasonable penalty. Florida courts only enforce liquidated damages clauses that represent reasonable estimates of actual damages. You [have rebooked our date / cancelled months in advance / failed to perform], demonstrating that retaining $[Amount] bears no reasonable relationship to your actual damages. DEMAND I demand that you refund $[Amount] within fourteen (14) days of this letter. Payment should be made by [check mailed to my address below / refund to original payment method]. If I do not receive full payment by [Deadline Date], I will: 1. File a claim in [County] County Small Claims Court seeking the deposit plus court costs; 2. Pursue FDUTPA claims with mandatory attorney fee recovery under F.S. 501.2105; 3. File a complaint with the Florida Attorney General Consumer Protection Division; 4. Report this matter to the Better Business Bureau and post truthful reviews. I have attached copies of the signed contract, payment receipts, and relevant correspondence documenting your breach. I remain willing to resolve this matter without litigation if you act promptly. Sincerely, [Your Name] [Your Address] [Your Email] [Your Phone] Enclosures: - Venue Contract dated [Date] - Payment receipts totaling $[Amount] - Correspondence regarding [cancellation/breach] - [Photos/documentation of venue condition issues if applicable]
It depends on timing and whether the venue rebooked. Under Florida law, the venue must mitigate damages. If they rebooked your date, they cannot keep both deposits. Even if they did not rebook, excessive forfeitures may be unenforceable penalties. Demand the full amount and negotiate from there.
You can state that you will post truthful reviews if the matter is not resolved. This is legal and often motivates settlement. Never threaten false statements or offer to refrain from posting in exchange for payment, which could constitute extortion.
Florida law generally supports refunds when events are cancelled due to hurricanes, especially if government orders prevent gatherings. Review your contract's force majeure clause. Even without one, the doctrine of impossibility may apply. The venue cannot profit from your deposit when they could not perform.
Attorney Services & Contact

Florida Wedding Venue Deposit Recovery

I represent Florida couples seeking to recover wedding deposits from venues that cancelled, breached contracts, or refused refunds after hurricanes and other events.

Email owner@terms.law or use Calendly for a paid strategy session.

Schedule strategy call

Services

  • Demand letter drafting with Florida-specific legal citations
  • Contract analysis and FDUTPA claim evaluation
  • Negotiation with venue owners and their attorneys
  • Small claims court preparation and coaching
  • Florida Attorney General complaint filing

Engagement Options

  • 📄 Demand letter: Flat fee $450
  • Extended negotiation: $240/hr
  • 📈 Contingency: 33-40% for strong claims
  • FDUTPA fee recovery makes representation viable for smaller claims