Unpaid Commissions Bonus Demand Letters
Under both federal and California law, earned commissions are wages, not discretionary gifts. Once you’ve met the conditions for a commission (e.g., sale closes, customer pays), the employer cannot withhold it, reduce it retroactively, or implement clawback provisions without clear advance agreement.
California Labor Code § 2751 requires that commission agreements be in writing and provide a copy to the employee. Key rules:
- Written agreement required: Must specify how commissions are calculated and when they are earned and payable
- “Earned” vs. “payable”: A commission is earned when you complete the required act (e.g., sale closes); it becomes payable per the agreement’s schedule (e.g., monthly, upon customer payment)
- No retroactive changes: Employer cannot change commission terms retroactively to reduce already-earned commissions
- Termination: Earned commissions must be paid in the final paycheck, subject to the commission agreement’s terms
- Waiting time penalties: Failure to pay earned commissions on termination triggers Labor Code § 203 penalties (up to 30 days’ wages)
| Scenario | Is Commission Owed? |
|---|---|
| You closed a sale, but were fired before the customer paid | âś… Yes, if agreement says commission is earned when sale closes, not when customer pays |
| Employer changed commission rate after you earned it | âś… Yes, retroactive changes to earned commissions are illegal |
| Employer imposed a “clawback” after you left | âś… Maybe—clawbacks are only enforceable if clearly spelled out in original written agreement |
| Customer canceled order after you were paid commission | ❌ Employer can recoup if agreement explicitly allows chargebacks for cancellations |
| Employer says bonus was “discretionary” | âś… Likely owed if bonus was tied to measurable goals (sales targets, attendance, etc.) |
| You quit before commission was “payable” under the plan | âś… Depends on agreement—some plans forfeit unpaid commissions on voluntary termination, but must be clear |
Outside California, state wage payment acts govern commission disputes. Key principles:
- Commissions are wages: Most states treat earned commissions as wages subject to wage payment laws
- Final paycheck timing: Varies by state (immediately, next payday, or within 7–14 days)
- Forfeiture clauses: Some states allow forfeiture-for-cause provisions; others (like CA) limit them severely
- Regular rate for overtime: Non-discretionary commissions must be included in the “regular rate” for calculating overtime pay under FLSA
A bonus is non-discretionary (and therefore owed as wages) if:
- It’s based on measurable criteria (sales quotas, hours worked, productivity targets)
- Employees have a reasonable expectation of receiving it (annual pattern, written policy)
- The amount is predetermined or calculable
- It’s promised in advance as an incentive
A bonus is discretionary (not owed) only if:
- Employer has sole discretion over whether to award it and how much
- No advance promise or measurable criteria
- Amount varies arbitrarily year-to-year
Gather all documents that define your compensation:
- Commission plan or agreement: Written terms specifying rates, triggers, payment schedule
- Offer letter or employment contract: May reference commission structure
- Employee handbook: Bonus policies, sales incentive programs
- Emails or memos: Communications promising bonuses or explaining commission changes
- Historical pay stubs: Show pattern of past commission/bonus payments
Create a spreadsheet showing each commission-triggering event:
| Date | Customer/Deal | Sale Amount | Commission Rate | Commission Owed | Amount Paid | Shortfall |
|---|---|---|---|---|---|---|
| 1/15/24 | Acme Corp | $50,000 | 5% | $2,500 | $0 | $2,500 |
| 2/10/24 | XYZ Inc | $30,000 | 5% | $1,500 | $750 | $750 |
| TOTAL UNPAID COMMISSIONS: | $3,250 | |||||
In California, unpaid commissions can trigger additional damages:
| Penalty/Damage | When It Applies | Amount |
|---|---|---|
| Waiting Time Penalties (§ 203) | Earned commissions not paid in final paycheck | Up to 30 days of wages (daily wage × 30) |
| Liquidated Damages (FLSA) | Federal minimum wage or OT violations | 100% of unpaid amount |
| Wage Statement Penalties (§ 226) | Pay stubs failed to show commission amounts | $50 initial + $100 per subsequent violation (max $4,000) |
| Attorneys’ Fees | Prevailing in wage claim | Reasonable fees and costs |
Scenario: You were fired with $10,000 in earned commissions unpaid. Your average daily wage (including base + commissions) was $300/day.
| Item | Amount |
|---|---|
| Unpaid commissions | $10,000 |
| Waiting time penalty (30 days Ă— $300) | $9,000 |
| Interest (10% per year Ă— time elapsed) | $500 (estimate) |
| TOTAL CLAIM | $19,500 |
| Plus attorneys’ fees if you hire counsel | |
- Signed commission agreement or plan document
- Offer letter referencing commissions/bonuses
- Sales reports, invoices, or CRM records showing your deals
- Emails confirming sales or commission amounts
- Pay stubs showing prior commission payments (establishes pattern)
- W-2 or 1099 showing total annual compensation
- Termination letter or separation agreement
- Correspondence with employer disputing the unpaid amounts
- Employment summary: Dates, position, compensation structure
- Commission/bonus terms: Reference written agreement (or describe oral/implied terms)
- Earned amounts: Detail each commission-triggering event or bonus period
- Amounts unpaid: Total unpaid commissions/bonuses
- Legal violations: Cite Labor Code §§ 200, 201/202, 203, 2751 (CA) or FLSA/state wage laws
- Penalties and damages: Waiting time penalties, interest, attorneys’ fees
- Deadline: 14–21 days to pay in full or provide detailed explanation
Dear [Employer]:
I am writing to demand immediate payment of unpaid commissions [and/or bonuses] owed to me under our commission agreement and California law. I was employed by [Company] as a [job title] from [start date] through [end date]. My compensation included a base salary of $[X] plus commissions calculated at [Y%] of closed sales [or: bonuses based on achievement of quarterly sales targets].
During my employment, I earned total commissions of $[amount], of which you have paid only $[amount paid], leaving a balance of $[unpaid amount]. Under California Labor Code § 2751, commissions are wages that must be paid according to the terms of our written agreement. [OR: Under our oral agreement and established practice, I was entitled to receive commissions upon closing of sales, which I completed as detailed below.]
The following commissions were earned but never paid:
Date Earned Customer/Deal Sale Amount Commission Rate Commission Owed 1/15/2024 Acme Corp contract $50,000 5% $2,500 2/20/2024 XYZ Inc renewal $30,000 5% $1,500 TOTAL UNPAID COMMISSIONS: $4,000 Each of these commissions was earned under the terms of our agreement when the sale closed and the contract was executed. You were obligated to pay these commissions [in my final paycheck / within 30 days of sale close / per the payment schedule], but failed to do so.
Your failure to pay these earned commissions in my final paycheck constitutes a violation of California Labor Code §§ 201–203. Under § 203, I am entitled to waiting time penalties equal to my daily rate of pay for each day the wages remain unpaid, up to 30 days. My average daily wage was approximately $[X], resulting in waiting time penalties of up to $[30 × daily wage].
In addition, I am entitled to recover prejudgment interest at 10% per annum and my attorneys’ fees and costs if I am forced to litigate this matter (Labor Code §§ 218.5, 1194).
Total Amount Due:
- Unpaid commissions: $[X]
- Waiting time penalties (§ 203): $[Y]
- Interest: $[Z]
- TOTAL: $[X+Y+Z]
I expect payment in full within 14 days of the date of this letter. If payment is not received by [specific date], I will have no choice but to file a wage claim with the California Labor Commissioner and/or pursue my claims in court, where I will seek the full amount of unpaid wages, waiting time penalties, interest, and attorneys’ fees.
Please send payment via [check/wire transfer] to [address/account]. If you dispute any portion of this claim, provide a detailed written explanation with supporting documentation within the same 14-day period.
Sincerely,
[Your Name]
[Contact Information]
- CFO or Controller: Handles payroll and commission payments
- VP of Sales or Sales Manager: If commissions are disputed based on sales terms
- Human Resources: For separation-related disputes or policy questions
- General Counsel or Legal Department: Larger companies with in-house counsel
- CEO or Owner: Small businesses or startups
- Registered Agent: For formal legal notice or if litigation is imminent
| Response | What It Means | Your Next Step |
|---|---|---|
| Full payment | Employer acknowledges debt and pays in full | Execute release; confirm penalties are included |
| Partial payment or settlement offer | Employer disputes amount or seeks compromise | Negotiate or reject and escalate to Labor Commissioner or court |
| Denial | Employer claims commissions weren’t earned or agreement allows forfeiture | File DLSE wage claim or lawsuit |
| No response | Employer ignores demand | File DLSE claim or lawsuit before deadline expires |
| Counterclaim (e.g., chargebacks, overpayment) | Employer asserts you owe money back | Review agreement for valid offset provisions; dispute if improper |
- Know your bottom line: Decide in advance the minimum you’ll accept (e.g., full commissions + 50% of penalties)
- Emphasize fee-shifting: Remind employer that if you win in court, they’ll pay your attorney’s fees on top of the judgment
- Highlight waiting time penalties: These penalties accrue daily and can double the claim—early settlement saves the employer money
- Document all communications: Keep emails, letters, and notes of phone calls—these are evidence if you litigate
- Set deadlines: Give employer 7–10 days to respond to counteroffers; don’t let negotiations drag out indefinitely
Employers sometimes assert you owe money (e.g., “chargebacks” for canceled orders, overpayments, unreturned equipment). Respond by:
- Reviewing the commission agreement for any valid offset or clawback provisions
- Demanding documentation (invoices, credit memos, proof of overpayment)
- Disputing any offsets not explicitly authorized by the agreement
- Noting that under CA law, deductions from wages require written employee consent (Labor Code § 221)
California employees can file a wage claim with the Division of Labor Standards Enforcement at no cost.
| Aspect | Details |
|---|---|
| How to File | Online at dir.ca.gov/dlse/howtofilewageclaim.htm or in person at local DLSE office |
| Cost | Free—no attorney required |
| Remedies | Unpaid wages, waiting time penalties, interest; DLSE cannot award attorneys’ fees |
| Timeline | Hearing typically 6–12 months after filing; either party can appeal to superior court |
| Advantages | No legal fees; informal process; DLSE investigates and subpoenas employer records |
| Disadvantages | Slower than court; no attorneys’ fees recovery; employer can “de novo” appeal and force you into court anyway |
You can bypass the Labor Commissioner and file directly in superior court (state law claims) or federal court (FLSA claims).
| Aspect | Details |
|---|---|
| Venue | California Superior Court (wage claims) or Federal District Court (if FLSA overtime issue) |
| Remedies | Unpaid wages + waiting time penalties + interest + attorneys’ fees and costs |
| Statute of Limitations | 3 years for wage claims (Labor Code § 1194); 4 years for UCL claims |
| Discovery | Full civil discovery—depositions, subpoenas, interrogatories to uncover all unpaid amounts |
| Class Actions | If employer systematically withheld commissions from multiple employees, can pursue class action |
| Timeline | 6–18 months to trial; many settle within 3–6 months |
- Unpaid commissions exceed $10,000
- Commission agreement is ambiguous or disputed
- Employer asserts complex defenses (forfeiture clauses, offsets, discretionary bonus)
- You were also denied overtime or other wage protections
- Multiple employees were affected (class action potential)
- Employer has sophisticated legal counsel
- You want to maximize recovery by including waiting time penalties and attorneys’ fees
| Claim Type | Statute of Limitations |
|---|---|
| Unpaid commissions (CA wage claim) | 3 years |
| Breach of written contract | 4 years |
| Breach of oral contract | 2 years |
| UCL (unfair competition) claim | 4 years |
| FLSA unpaid overtime | 2 years (3 if willful) |
I represent employees in commission and bonus disputes, from pre-litigation demand letters through trial. I focus on maximizing your recovery while minimizing your out-of-pocket costs by leveraging California’s fee-shifting statutes.
- Commission agreement analysis: Review and interpret your agreement to determine what’s owed
- Damages calculation: Itemize unpaid commissions, bonuses, waiting time penalties, and interest
- Demand letter drafting: Persuasive pre-litigation demand with detailed factual and legal support
- Negotiation: Secure maximum settlement without litigation
- DLSE representation: Represent you at Labor Commissioner hearings
- Court litigation: File and prosecute wage claims in superior court or federal court
- Class actions: Pursue class claims if employer systematically withheld commissions from multiple employees
- Comprehensive audit: I review all commission/bonus agreements, sales records, pay stubs, and communications to identify every dollar owed
- Multi-theory recovery: I don’t just claim unpaid commissions—I also pursue waiting time penalties, wage statement violations, and interest to maximize damages
- Strategic demands: I draft demand letters that emphasize the employer’s exposure to penalties and attorneys’ fees, creating settlement pressure
- Fee-shifting leverage: I use California’s mandatory fee-shifting laws to negotiate favorable settlements—employers know they’ll pay my fees if they lose
- Class action assessment: If your employer has a pattern of withholding commissions, I explore class action options to multiply recovery and deter future violations
Contact me for a consultation. I’ll review your agreement, calculate what you’re owed, and recommend the best path forward.
Email: owner@terms.law