Tenant Illegal Lockout Self Help Eviction Demand Letters
California Civil Code § 789.3 Protections Against Illegal Eviction
A landlord cannot evict a tenant or force a tenant to vacate by:
- Locking out the tenant: Changing locks, removing keys, blocking access to the unit
- Shutting off utilities: Cutting off electricity, gas, water, or heat
- Removing tenant’s property: Taking furniture, belongings, or possessions from the unit
- Removing doors or windows: Removing essential parts of the dwelling to make it uninhabitable
- Preventing access: Blocking driveways, removing stairs, or otherwise preventing entry
To prove a violation of Civil Code § 789.3, you must show:
- You were a lawful tenant (had a lease or rental agreement, or were a month-to-month tenant)
- The landlord intentionally prevented you from accessing your rental unit OR shut off utilities OR removed your property
- The landlord’s intent was to force you to vacate or terminate your tenancy
- You suffered damages as a result (cost of hotel, replacement belongings, lost wages, emotional distress)
Civil Code § 789.3(c) provides for statutory damages without proof of actual harm:
- $100 per day for each day the lockout or utility shutoff continues
- Minimum $250 statutory damages even if the lockout lasts less than 3 days
- Actual damages (hotel bills, replacement property, lost wages, emotional distress, property damage)
- Attorney fees if you sue and prevail
- Punitive damages if the landlord’s conduct was willful, malicious, or fraudulent
Recent amendments strengthen tenant protections:
- Clarifies that partial lockouts (blocking one entrance while leaving another open) still violate § 789.3
- Prohibits “constructive lockouts” (e.g., landlord intimidation, threats, or harassment designed to force tenant out)
- Increases penalties for repeat violators
Illegal lockouts may also violate California Penal Code § 418, which makes it a misdemeanor to use force or threats to prevent someone from peacefully occupying property they have a legal right to possess. Landlords can face criminal prosecution in addition to civil liability.
- Changed locks: Landlord changes the locks on doors without providing the tenant with new keys
- Added locks: Installing padlocks, deadbolts, or chains that prevent tenant from entering
- Blocked access: Parking vehicles in front of the only entrance, boarding up doors/windows
- Removed keys: Taking the tenant’s keys while they’re away and refusing to return them
- Gate/fence lockout: In complexes with controlled access, changing gate codes or deactivating tenant’s key fob
- Electricity: Turning off power at the breaker or canceling utility account
- Gas: Shutting off gas supply to the unit
- Water: Turning off water to the unit or building
- Heat: Disabling heating systems during cold weather
- Trash service: Removing trash bins or preventing trash collection
- Physical removal: Taking furniture, clothing, electronics, or personal items out of the unit and placing them in storage, on the curb, or in dumpsters
- Seizing possessions: Holding tenant’s property “hostage” until rent is paid
- Refusing access to belongings: Allowing tenant to enter but not allowing them to remove their possessions
- Removing doors (entry doors, bedroom doors, bathroom doors)
- Removing windows or window panes
- Dismantling appliances (stove, refrigerator, water heater)
- Removing plumbing fixtures (toilets, sinks) to make unit unusable
While not strictly “lockout,” the following conduct may constitute illegal harassment under Civil Code § 789.3 or related statutes:
- Verbal threats to physically remove tenant or their belongings
- Showing up at the unit with movers or locksmiths to intimidate tenant into leaving
- Repeatedly entering the unit without notice to harass or disturb the tenant
- Threatening to call immigration authorities or police to force tenant out
- Offering cash to leave immediately without following proper notice procedures
| Scenario | Landlord’s Illegal Action |
|---|---|
| Tenant behind on rent | Landlord changes locks without serving 3-Day Notice or filing unlawful detainer |
| Lease expires | Landlord assumes tenant must leave immediately and locks them out without 30/60-day notice |
| Dispute over repairs | Landlord shuts off utilities in retaliation for tenant’s repair requests |
| Landlord wants to sell property | Landlord removes tenant’s belongings to prepare unit for sale |
| Unauthorized occupant | Landlord locks out person they believe is unauthorized, even if they have tenant’s permission |
Evidence is critical. Gather:
- Photos/Videos: Changed locks, boarded doors/windows, your belongings on the street, utility meter showing shutoff
- Timestamps: Note exact date and time you were locked out
- Witness Statements: Neighbors, friends, or family who saw the lockout or can confirm you lived there
- Text/Email Evidence: Any messages from landlord admitting they changed locks or shut off utilities
- Police Report: Call local police when you discover the lockout; they may restore access or document the incident
- Receipts: Hotel bills, replacement clothing, locksmith fees if you had to break in to retrieve belongings
| Component | What to Include |
|---|---|
| Header | Your name, prior address (the locked-out unit), current contact info; landlord’s name/address |
| Subject Line | “Demand for Immediate Restoration of Access – Illegal Lockout Under Civil Code § 789.3” |
| Statement of Facts | Date/time of lockout, what landlord did (changed locks, shut off power, etc.), your attempts to regain access |
| Legal Basis | Cite Civil Code § 789.3; explain that self-help eviction is illegal regardless of rent status |
| Immediate Demand | Demand restoration of access within 24 hours and return of all belongings |
| Damages Calculation | State statutory damages ($100/day, min $250), actual damages (hotel, replacement items, lost wages) |
| Deadline | Typically 24-48 hours for restoration; 10-14 days for settlement of damages |
| Consequences | State you will file lawsuit, seek punitive damages, report to code enforcement, and file police report if access not restored |
- Email + Certified Mail: Send immediately via email for urgency, then follow up with certified mail
- Hand Delivery: If possible, deliver in person and request signed receipt
- Text Message: If you have landlord’s cell, text as well to establish immediate notice
If landlord does not restore access within 24-48 hours:
- File Police Report: Return to police station and request formal report; provide copy of demand letter
- File Code Enforcement Complaint: Report illegal lockout to city/county housing enforcement
- File Lawsuit: Sue in small claims (up to $10,000) or unlimited civil court for statutory damages, actual damages, punitive damages, and attorney fees
- Seek TRO: In urgent cases, request a temporary restraining order requiring landlord to restore access immediately
Statutory Damage Calculation:
- $100 per day for each day the lockout, utility shutoff, or property seizure continues
- Minimum $250 even if the violation lasts less than 3 days
- Damages begin accruing from the first day of the lockout and continue until access/utilities are fully restored
Example: Landlord locks you out on Monday. You send demand letter on Tuesday. Landlord restores access on Friday (4 days total). You are entitled to $400 statutory damages (4 days × $100), plus actual damages, plus attorney fees.
You can recover all costs incurred as a result of the illegal lockout:
- Hotel/Temporary Housing: Nightly rates for hotel or Airbnb while locked out
- Lost Wages: Income lost due to inability to access work materials, uniforms, or inability to report to work
- Replacement Property: Cost of replacing clothing, toiletries, medications, or other necessities you couldn’t access
- Spoiled Food: Value of refrigerated/frozen food lost due to utility shutoff
- Property Damage: Damage to belongings from improper storage or exposure to weather
- Locksmith Fees: If you had to hire locksmith to regain entry
- Storage Fees: If landlord moved your property to storage and charged you
- Medical Expenses: Treatment for stress-related illness, anxiety, or health issues caused by lockout
California courts recognize that illegal lockouts cause significant emotional harm:
- Anxiety, stress, and fear from sudden homelessness
- Humiliation from being locked out in front of neighbors
- Loss of sense of security and privacy
- Disruption to daily life, work, and family
Emotional distress damages typically range from $1,000 to $10,000+ depending on severity and duration.
If the landlord’s conduct was willful, malicious, oppressive, or fraudulent, you may be awarded punitive damages designed to punish the landlord and deter future misconduct.
When Punitive Damages Apply:
- Landlord knowingly violated § 789.3 (e.g., admits in text “I changed the locks to force you out”)
- Landlord has pattern of illegal lockouts against multiple tenants
- Landlord ignored police orders to restore access
- Landlord destroyed or withheld essential property (medication, documents, children’s items)
Punitive damages can be substantial—often 3-10 times actual damages, or more in egregious cases.
Civil Code § 789.3(c) provides that if you prevail in your lawsuit, the landlord must pay your attorney fees and court costs. This makes it economically feasible to hire an attorney even for moderate-value claims.
In addition to damages, you can seek:
- Temporary Restraining Order (TRO): Emergency court order requiring landlord to immediately restore access (obtained within 24-48 hours)
- Preliminary Injunction: Court order requiring landlord to restore access and maintain services pending trial
- Permanent Injunction: Final court order prohibiting landlord from future lockouts
| Damage Type | Amount |
|---|---|
| Statutory damages (7-day lockout at $100/day) | $700 |
| Hotel expenses (7 nights at $120/night) | $840 |
| Replacement clothing & toiletries | $250 |
| Spoiled food | $150 |
| Lost wages (2 days missed work) | $400 |
| Emotional distress | $3,000 |
| Subtotal Actual + Statutory Damages | $5,340 |
| Punitive damages (3x actual damages) | $10,000+ |
| Attorney fees | $5,000-$15,000 |
| Total Potential Recovery | $20,000-$30,000+ |
Small Claims Court (up to $10,000):
- No attorney required
- Filing fee: $30-$100
- Hearing typically within 30-60 days
- Good option for shorter lockouts with limited actual damages
- Cannot recover attorney fees in small claims, but can recover statutory damages
Unlimited Civil Court (over $10,000):
- Attorney recommended
- Filing fee: $435
- Longer process (6-18 months to trial)
- Can recover attorney fees if you prevail
- Best option for long lockouts, significant actual damages, or claims involving punitive damages
I represent tenants who have been illegally locked out, had utilities shut off, or had their property seized by landlords. I can help you regain access, recover your belongings, and obtain full damages under Civil Code § 789.3.
- Emergency Demand Letters: I draft urgent demand letters citing Civil Code § 789.3 and demanding immediate restoration of access, often resulting in same-day resolution
- Police Intervention: I coordinate with local police to enforce your right to access and create official documentation of the lockout
- Temporary Restraining Orders (TROs): I file emergency motions for TROs requiring landlords to restore access within 24-48 hours
- Damage Calculation: I calculate your full statutory and actual damages, including hotel costs, lost wages, property damage, and emotional distress
- Litigation: I file lawsuits in small claims or unlimited civil court seeking statutory damages, actual damages, punitive damages, and attorney fees
- Property Recovery: I assist in retrieving your belongings and documenting any damage or loss
- Defense Against Eviction: If landlord files unlawful detainer after the illegal lockout, I assert § 789.3 as an affirmative defense and file counterclaims
- Changed locks without notice or court order
- Utility shutoffs (electricity, water, gas, heat) to force tenant out
- Removal of tenant property and refusal to return belongings
- Boarding up or blocking access to rental unit
- Threats, intimidation, or harassment designed to force tenant to leave
- Retaliatory lockouts after tenant requests repairs or files complaints
- Lockouts of roommates or subtenants by landlords or master tenants
Typical results in illegal lockout cases:
- Demand Letter Resolution: Many landlords restore access and pay settlement (statutory damages + actual costs) within days of receiving attorney demand letter to avoid litigation
- Quick Settlements: Cases often settle for $2,000-$10,000 depending on duration and damages
- Trial Verdicts: Juries are very sympathetic to illegally locked-out tenants; verdicts often include substantial punitive damages ($10,000-$50,000+) in willful cases
- You have been locked out or had utilities shut off
- Your landlord has removed or is withholding your property
- You need emergency assistance regaining access to your home
- Your landlord is threatening to lock you out or shut off utilities
- You have been locked out for more than 1-2 days and want to pursue damages
- Your landlord ignored your demand letter and has not restored access
Book a call to discuss your illegal lockout situation. I’ll review your case, explain your rights under Civil Code § 789.3, and advise on immediate steps to regain access and recover damages.
Email: owner@terms.law