Trademark Dispute — AI art used without permission

I've been trying to resolve this on my own but I'm stuck.

AI art used without permission. I've been dealing with this for about 6 weeks now and the situation isn't improving.

This involves software/code I developed over the past 24 months. I do not have documentation proving my ownership and timeline.

Do I have a strong case? What should my next steps be?

I've seen this play out several times in my field.

In my case, it took about 3-6 months to resolve. The key was having everything documented.

This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.

I've dealt with this before.

The biggest mistake people make in this situation is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.