Trade Dress Protection: utility vs design patent strategy

Sorry for the wall of text. I'm in a difficult situation and trying to figure out my next steps.

utility vs design patent strategy. I've been dealing with this for about 3 months now and the situation isn't improving.

I have already done some research online but got conflicting advice.

What are the risks if I pursue this? What's the likely timeline?

Ok so i went through almost the exact same thing.

What worked for me was having everything documented. It took 3-6 months but was worth it fwiw.