PSA: prior art search before patent filing

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

Has anyone dealt with something like this? I'm not sure what my options are.

prior art search before patent filing. I've been dealing with this for about 15 weeks now and the situation isn't improving.

I have already tried to resolve this directly but the other party is not cooperating.

Has anyone been through something similar? What worked for you?

Illustrative response

Have you tried reaching out to your state's consumer protection office? They sometimes have free resources or mediation services.

Illustrative response

Update: filed in small claims court last week. Total cost was $75 filing fee + $20 for service by the sheriff. Small claims is designed for self-representation, but attorney review can help where facts, damages, documentation, or statutory penalties are disputed. The defendant (a major corporation) has to send a representative to appear in person. Most of the time they'd rather settle than send someone to small claims court over a few thousand dollars.