Software Patent — trademark office action response

Looking for advice on a legal issue. Here's what happened.

trademark office action response. I've been dealing with this for about 7 weeks now and the situation isn't improving.

I have already done some research online but the other party is not cooperating.

What are the risks if I pursue this? What's the likely timeline?

NAL, but from what I've read, you should check your state's specific laws. But yeah, have someone look at your specific situation.

Fwiw not a lawyer as far as I know, but I have direct experience with this.

What trips people up most is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.