trade dress for product packaging — absolutely ridiculous

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I'm dealing with a situation and need some guidance.

trade dress for product packaging. I've been dealing with this for about 6 months now and the situation isn't improving.

I have already tried to resolve this directly but did not get a clear answer.

Has anyone been through something similar? What worked for you?

Illustrative response

Not a lawyer, but I have direct experience with this.

Don't make the same mistake I did -- is having everything documented. I'd recommend keeping a detailed timeline instead.