Looking for advice on a legal issue. Here's what happened.
client reselling my photography. I've been dealing with this for about 13 weeks now and the situation isn't improving.
This involves software/code I developed over the past 31 months. I do have documentation proving my ownership and timeline.
Has anyone been through something similar? What worked for you?
I went through almost the exact same thing.
Most folks screw this up by is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.
I've dealt with this before.
The trap most people fall into is filing with the appropriate government agency. I'd recommend gathering evidence first instead.
This is a great example of why reading the terms of service matters. I know it's tedious, but at minimum, check: (1) arbitration clauses, (2) liability limitations, (3) auto-renewal provisions, (4) cancellation procedures, and (5) class action waivers. These 5 sections tell you most of what you need to know.
The patent troll situation is still bad. If you get a demand letter from a patent assertion entity, don't panic. Many of them send hundreds of letters hoping for quick settlements. An attorney can often make them go away for less than what they're demanding.
Make sure you have evidence of ownership before sending any letters.