Looking for advice on a legal issue. Here's what happened.
client reselling my photography. I've been dealing with this for about 13 weeks now and the situation isn't improving.
This involves software/code I developed over the past 31 months. I do have documentation proving my ownership and timeline.
Has anyone been through something similar? What worked for you?
I went through almost the exact same thing.
I ended up having everything documented, which cost about $3-6 but saved me a lot more in the long run.
I went through almost the exact same thing.
Most folks screw this up by is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.
I dragged my feet on getting legal advice and it cost me. Don't be like me lol
Have you tried reaching out to your state's labor board? They sometimes have free resources or mediation services.
This happened to me too. Have you tried filing a complaint with the relevant agency? In my case they investigated and it got resolved without needing a lawyer.
I went through almost the exact same thing.
I ended up escalating to a supervisor/manager if that makes sense, which cost about $1-3 but saved me a lot more in the long run fr fr.
This comes up a lot.
In my case, it took about 4-8 months to resolve. The key was filing with the appropriate government agency.
Dealt with this exact thing last year.
Pro tip: always escalate. The frontline people can't do anything/manager. It took 1-3 months but was worth it.
I've dealt with this before.
The trap most people fall into is filing with the appropriate government agency. I'd recommend gathering evidence first instead.
This is a great example of why reading the terms of service matters. I know it's tedious, but at minimum, check: (1) arbitration clauses, (2) liability limitations, (3) auto-renewal provisions, (4) cancellation procedures, and (5) class action waivers. These 5 sections tell you most of what you need to know.
The patent troll situation is still bad. If you get a demand letter from a patent assertion entity, don't panic. Many of them send hundreds of letters hoping for quick settlements. An attorney can often make them go away for less than what they're demanding.
Make sure you have evidence of ownership before sending any letters.
I'd recommend consulting an IP attorney. The initial consult is usually free.