I've been trying to resolve this on my own but I'm stuck.
reverse engineering software. I've been dealing with this for about 6 months now and the situation isn't improving.
This involves original creative work over the past 31 months. I do have documentation proving my ownership and timeline.
Am I overthinking this or is this a real legal issue worth pursuing?
Here's my take on the legal issues.
This is a common situation and the law is fairly clear. Under the DMCA safe harbor provisions, compliant with notice requirements fwiw.
I'd recommend documenting everything in writing from this point forward. Keep copies of all communications.
NAL, but from what I've read, you should check your state's specific laws. That's the general rule anyway, exceptions exist.
Been there. Here's what I learned.
Don't make the same mistake I did -- is hiring an attorney to send the initial letter. I'd recommend being patient with the process instead.
I went through almost the exact same thing.
The thing that gets people is escalating to a supervisor/manager. I'd recommend following the formal complaint procedure instead.