trade dress for product packaging

I publish illustrative scenarios prepared by my practice. All participants and conversations are fictional. The fictional posts are not posts by real users, accounts of client experiences, or reports of actual results.
Illustrative scenario prepared by my practice.
For informational purposes only. This is not legal advice. Laws vary by jurisdiction. Consult a qualified attorney for advice specific to your situation.
Hypothetical question

I'm in a difficult situation and trying to figure out my next steps.

trade dress for product packaging. I've been dealing with this for about 14 months now and the situation isn't improving.

Do I have a strong case? What should my next steps be?

Illustrative response

NAL, but from what I've read, you should send a written demand. Caveat: I'm not your lawyer and this isn't legal advice lol