Overview
Suspicious Activity Reports (SARs) are the primary tool for financial institutions to report potential money laundering, fraud, terrorist financing, and other suspicious activity to FinCEN. For trading platforms classified as Money Services Businesses (MSBs), filing SARs is a mandatory obligation under the Bank Secrecy Act.
This guide covers when to file a SAR, how to identify red flags specific to trading platforms, filing procedures, and critical compliance considerations including the prohibition on "tipping off" customers.
⚠ Legal Consequences
Failing to file required SARs can result in severe civil and criminal penalties. Willful violations can lead to fines up to $250,000 per violation and criminal prosecution. Conversely, filing SARs in good faith provides safe harbor protection.
When to File a SAR
MSBs must file a SAR when they know, suspect, or have reason to suspect that a transaction:
- Involves funds derived from illegal activity
- Is designed to evade BSA requirements (e.g., structuring)
- Has no business or apparent lawful purpose and the institution knows of no reasonable explanation after examining available facts
- Involves use of the MSB to facilitate criminal activity
Dollar Thresholds
| Scenario | Minimum Amount | Deadline |
|---|---|---|
| Suspicious activity with suspect | $2,000 or more | 30 days from detection |
| Suspicious activity, no suspect | $2,000 or more | 30 days from detection |
| Suspected terrorist financing | Any amount (no minimum) | 30 days from detection |
| Unable to file within 30 days | $2,000 or more | 60 days maximum (document delay) |
💡 No Maximum
There is no upper threshold. Even transactions involving millions of dollars must be reported if they are suspicious. The $2,000 minimum is just the floor for mandatory reporting.
SAR Filing Decision Tree
(For terrorist financing, any amount requires reporting)
- Funds derived from illegal activity
- Transaction designed to evade BSA requirements
- No business or lawful purpose (no reasonable explanation)
- MSB used to facilitate criminal activity
You must file within 30 days (60 days maximum with documented justification). Begin investigation and documentation immediately.
Continue monitoring. Document your decision not to file. Enhanced monitoring may be appropriate for borderline cases.
Red Flags for Trading Platforms
Trading platforms should be particularly alert to these patterns of suspicious activity:
Layering and Structuring
Account Activity Red Flags
Geographic and Entity Risk Flags
Crypto-Specific Red Flags
SAR Filing Process
SARs must be filed electronically through the BSA E-Filing System at bsaefiling.fincen.treas.gov.
Filing Timeline
⚠ Extension to 60 Days
If you cannot file within 30 days, you may have up to 60 days IF you document the reasons for the delay. However, 30 days should be the standard—delays must be exceptional and justified.
FinCEN SAR Form Completion
The FinCEN SAR (Form 111) requires detailed information across multiple sections:
Part I: Subject Information
- Type of subject - Individual, entity, or unknown
- Identifying information - Name, address, TIN/SSN, date of birth
- Account information - Account numbers, types, and relationships
- Contact information - Phone numbers, email addresses
Part II: Suspicious Activity Information
- Date range - When suspicious activity occurred
- Amount involved - Total dollar value
- Type of suspicious activity - Check all applicable boxes (e.g., structuring, money laundering, terrorist financing)
- Instruments involved - Wire transfers, ACH, crypto, securities, etc.
Part III: Information About Financial Institution
- Your MSB information - Legal name, DBA, EIN, address
- Filing institution details - Contact person, phone, email
- Regulatory information - Type of financial institution, primary federal regulator
Part IV: Filing Institution Contact Information
- Compliance officer contact
- Alternate contact information
Part V: Suspicious Activity Information - Narrative
This is the most critical section. Your narrative should:
- Describe the who, what, when, where, why, and how
- Explain why the activity is suspicious - Don't just describe the transaction; explain the red flags
- Include relevant timeline and transaction details
- Describe your investigation - What steps did you take to investigate?
- Be clear and concise - Use plain language, avoid jargon
- Avoid conclusions - Report facts and suspicions, not legal conclusions ("This transaction may indicate structuring" not "This is money laundering")
💡 Narrative Best Practices
Write your narrative as if you're explaining the situation to a law enforcement officer who knows nothing about your platform. Provide context, but be concise. A good narrative is typically 1-2 pages.
Continuing Activity Reports
If suspicious activity continues after you've filed an initial SAR, you must file continuing activity reports.
When to File Continuing SARs
- Same suspect, same type of activity - File every 90 days if activity continues
- Material new information - File immediately if you discover significant new details about previously reported activity
- Law enforcement request - File if requested by FinCEN or law enforcement
Continuing SAR Requirements
- Check the "Continuing Activity Report" box on the SAR form
- Reference the prior SAR filing number(s) and dates
- Update date ranges and amounts to reflect new activity
- Describe new activity and how it relates to prior reports
Prohibition on Tipping Off
This is one of the most serious SAR-related obligations. You cannot disclose to any person involved in the transaction that a SAR has been or will be filed.
⚠ Federal Crime: Tipping Off
Tipping off a customer about a SAR filing is a federal crime under 31 U.S.C. § 5318(g)(2). Penalties include fines and imprisonment. This applies even after the SAR is filed—you can NEVER tell the customer.
What You Cannot Do
- Notify the customer that you filed or will file a SAR
- Explain account closures or transaction denials by referencing SARs
- Disclose SAR filings to third parties (except law enforcement or FinCEN)
- Mention SARs in account notes visible to customer service representatives who might inadvertently disclose
How to Handle Customer Questions
If a customer asks why their account was closed or a transaction was denied:
- Use generic language: "Based on our risk assessment and internal policies"
- Do not reference BSA, AML, SARs, or suspicious activity
- Do not provide specific reasons that would reveal SAR filing
- Train customer service staff on appropriate responses
💡 Permissible Disclosures
You MAY disclose SAR information to: FinCEN, federal/state law enforcement, federal regulators, your legal counsel (under privilege), and external auditors conducting BSA audits (with confidentiality agreements).
FinCEN 314(a) Obligations
Section 314(a) of the USA PATRIOT Act requires financial institutions to search their records for accounts or transactions involving persons suspected of terrorist activity or money laundering when requested by FinCEN.
How 314(a) Works
- FinCEN issues a request - Typically bi-weekly, listing names and identifying information of subjects
- You search your records - Within 2 weeks, search for any matches in your customer database and transaction history
- Report any matches - If you find a match, report to FinCEN through the 314(a) system
- Document your search - Keep records of searches and results
Registration for 314(a)
MSBs must register to receive 314(a) requests through FinCEN's secure system. Registration requires:
- Designation of a 314(a) contact person
- Secure email for receiving requests
- Acknowledgment of confidentiality obligations
⚠ Confidentiality
314(a) requests are HIGHLY CONFIDENTIAL. You cannot disclose the request to anyone (including the subject) except as necessary to conduct the search and report results.
Documentation Requirements
Proper documentation is essential for both compliance and safe harbor protection.
Required Documentation
Retention Period
All SAR-related documentation must be retained for 5 years from the date of filing. This includes:
- Original SAR and all supporting documentation
- Investigation records and notes
- Copies of transaction records
- Any correspondence with law enforcement or FinCEN
Safe Harbor Protections
Filing a SAR in good faith provides important legal protections.
✅ Safe Harbor Benefits
Financial institutions and their employees are protected from civil liability for filing SARs in good faith, even if the report turns out to be incorrect. This protection applies to both the filing itself and any resulting account actions.
Safe Harbor Requirements
- Good faith - You must genuinely believe the activity is suspicious based on available facts
- Reasonable basis - Your suspicion must be based on objective red flags, not speculation
- Timely filing - Must file within required deadlines
- Accurate information - Provide truthful and complete information to the best of your knowledge
Protected Actions
Safe harbor protection extends to:
- Filing the SAR itself
- Denying transactions based on SAR-related suspicions
- Closing or suspending accounts due to suspicious activity
- Refusing to onboard customers who present red flags
💡 Document Your Rationale
To maximize safe harbor protection, thoroughly document your reasoning for filing (or not filing) a SAR. This creates a record showing you acted in good faith based on available information.
SAR Filing Best Practices
Prevention and Detection
- Implement automated monitoring - Use transaction monitoring systems to flag potential red flags
- Risk-based approach - Focus resources on higher-risk customers and transaction types
- Regular pattern analysis - Review transaction patterns monthly to identify emerging schemes
- Cross-reference external data - Use OFAC lists, adverse media, and sanctions databases
Investigation Process
- Standardized procedures - Create written procedures for conducting SAR investigations
- Escalation protocols - Define when analysts should escalate to compliance officers
- Investigation templates - Use standardized templates to ensure consistent documentation
- Independent review - Have a second person review SAR decisions for quality control
Quality Control
- Narrative review - Have someone other than the writer review narratives for clarity and completeness
- Accuracy checks - Verify all amounts, dates, and identifying information before filing
- Attachment review - Ensure supporting documents are relevant and properly labeled
- Timeliness tracking - Monitor filing deadlines and investigate any delays
Training and Culture
- Regular SAR training - Train all relevant staff on red flags and filing procedures
- Case studies - Use anonymized examples to illustrate suspicious activity patterns
- Encourage reporting - Create a culture where staff feel comfortable escalating concerns
- No retaliation - Protect employees who report suspicious activity from retaliation
Common SAR Filing Mistakes
Mistakes to Avoid
| Mistake | Consequence | How to Avoid |
|---|---|---|
| Missing the deadline | Regulatory violations, potential penalties | Implement deadline tracking, set internal deadlines at 25 days |
| Vague narratives | Unusable for law enforcement, potential follow-up requests | Use specific facts, amounts, dates, and explain the suspicion clearly |
| Tipping off customers | Federal crime, severe penalties | Train staff extensively, use generic language for account actions |
| Incomplete information | SAR rejection or follow-up requests | Use checklists, conduct thorough investigations before filing |
| Filing too liberally | Wasted resources, dilution of meaningful reports | Conduct proper investigations, document rationale for each filing |
| Not filing when required | Regulatory violations, potential criminal liability | Use decision trees, consult compliance officer on borderline cases |
| Poor recordkeeping | Inability to respond to law enforcement, exam findings | Maintain organized SAR files with all supporting documentation |
Implementation Checklist
- Register for BSA E-Filing - Obtain credentials for your compliance officer
- Develop SAR procedures - Create written policies for identifying, investigating, and filing SARs
- Implement monitoring systems - Deploy automated transaction monitoring tools
- Train your team - Conduct comprehensive SAR training for all relevant staff
- Create investigation templates - Standardize your investigation and documentation processes
- Establish deadline tracking - Set up systems to monitor filing deadlines
- Register for 314(a) - Ensure you receive and respond to FinCEN information requests
- Review and test - Conduct periodic testing of SAR identification and filing processes
⚠ When in Doubt, Consult
Borderline SAR decisions can be challenging. When uncertain, consult with your compliance officer, BSA/AML counsel, or outside experts. Document your decision-making process regardless of whether you file.