BetMGM Terms of Service

Item: BetMGM
Rating: 20
Author: Terms.Law Editorial Team

Last updated: January 2025 | Reviewed: February 2026

MGM Resorts' online sportsbook with casino integration. Notably aggressive identity verification demands and account freeze policies, even by industry standards.

Grade F

Bottom Line: BetMGM's terms are among the most aggressive in the industry for identity verification and account freezing. The platform can demand extensive documentation with short deadlines, freeze accounts pending compliance, and forfeit balances for non-response. Casino integration creates additional complexity around bonus terms.

Category Scores

Account Limitations 18/100

Bet Voiding Rights 18/100

Withdrawal Policies 20/100

Identity Verification 15/100

Dispute Resolution 28/100

Key Findings

⚠ Aggressive Identity Document Demands

BetMGM can demand extensive identity documentation at any time - often when attempting to withdraw. Failure to provide documents within specified timeframes can result in account freezing and balance forfeiture.

"We may require identity verification at any time. You must provide requested documents within 30 days. Failure to comply may result in account suspension and forfeiture of funds."

⚠ Casino-Sportsbook Bonus Complexity

BetMGM's integrated casino and sportsbook creates complex bonus terms. Playthrough requirements may apply across both products, and casino activity can affect sportsbook bonus eligibility.

"Promotional terms may require wagering across casino and sportsbook products. Bonus funds and winnings may be subject to playthrough requirements before withdrawal."

⚠ Extended Withdrawal Processing

BetMGM has some of the longest standard withdrawal times in the industry. Additional review periods can extend delays further, particularly for larger amounts.

"Withdrawals are processed within 3-5 business days. We may hold withdrawals for additional review as deemed necessary."

⚠ MGM Rewards Integration Issues

BetMGM accounts link to MGM Rewards, creating cross-platform implications. Issues at physical MGM properties can affect online accounts and vice versa.

"Your BetMGM account is linked to MGM Rewards. Account status, restrictions, or closures may affect both online and property-based accounts."

Comparison: Sports Betting Platforms

Feature	BetMGM	DraftKings	FanDuel
ID Demands	Most Aggressive	Aggressive	Aggressive
Account Freezes	Common	Common	Less Common
Withdrawal Speed	3-7 Days	1-5 Days	1-3 Days
Casino Integration	Complex Terms	Separate	Separate
Physical Tie-In	Yes	No	No

Recommendation

For Bettors: BetMGM's aggressive identity verification makes proactive document submission essential. Complete full verification before depositing significant funds. Be aware that casino and sports bonuses interact in complex ways.

Financial Protection: Keep withdrawal amounts reasonable to minimize review triggers. Maintain documentation of all identity submissions. If you use MGM properties, understand that issues can cross over to your online account.