⚠ Key Concerns
Wag explicitly states they are not responsible for walker actions and require extensive liability releases. Their insurance coverage details are vague, and the dispute resolution process is stacked against pet owners.
Score Breakdown by Category
How Wag's terms rate across key evaluation categories.
Why this score: Wag explicitly disclaims responsibility for walker actions. You release Wag from liability for injuries, escapes, or death as a condition of using the service.
Why this score: Wag conducts background checks but doesn't guarantee walker competence. On-demand model means less vetting than scheduled services.
Why this score: Mandatory arbitration with class action waiver. Wag determines dispute outcomes through their own process before arbitration.
Why this score: Insurance coverage details are vague. Exclusions and limits are not clearly disclosed before booking.
Why this score: Wag collects home access information and pet details. Data sharing with walkers is necessary but creates exposure.
Analysis