Pet care platform liability waivers, subscription auto-renewals, and service guarantees. I analyze the terms that protect companies when something goes wrong with your furry family members.
Side-by-side comparison of consumer fairness scores across major Pet Services platforms.
| Service | Score | Grade | Key Gotcha | |
|---|---|---|---|---|
|
W
Wag
Best in Category
|
65 | B- | Extensive liability waivers, unclear insurance | View Review → |
|
R
Rover
|
58 | C+ | Limited liability for pet injuries | View Review → |
|
BarkBox
|
52 | C | 6-month minimum commitment, cancellation fees | View Review → |
|
C
Chewy
Lowest in Category
|
45 | C- | Autoship difficult to cancel, price changes | View Review → |
Pet sitting and walking services often cap liability at minimal amounts, leaving you responsible for vet bills if something goes wrong.
Many pet subscription boxes require 6-12 month commitments with early cancellation fees that can exceed the remaining box value.
While platforms advertise "background-checked" sitters, the scope is often limited to basic criminal checks, missing civil cases.
Platform insurance policies often have significant exclusions, including pre-existing conditions and certain breeds considered "high risk."
Click through for complete analysis of each pet service platform's terms of service.
If you've experienced issues with pet care liability, subscription traps, or unfair terms, I can help you understand your rights and options.
Need help with a pet service dispute or understanding your rights?