SimpliSafe Terms of Service

Item: SimpliSafe
Rating: 48
Author: Terms.Law Editorial Team

Last updated: December 2025 | Reviewed: February 2026

Best-in-category for contract flexibility with no long-term commitment required. Equipment ownership is clear, though liability limitations still favor SimpliSafe.

Grade C

Bottom Line: SimpliSafe leads the home security industry in contract flexibility with true month-to-month monitoring and clear equipment ownership. You can cancel anytime without penalty. However, they still limit liability significantly for monitoring failures and require arbitration for disputes. Best choice for those who value flexibility over all else.

Category Scores

Contract Terms 72/100

Cancellation Rights 78/100

Liability Provisions 32/100

Dispute Resolution 42/100

Transparency 55/100

Key Findings

✓ No Long-Term Contract

SimpliSafe's professional monitoring operates on a true month-to-month basis. No minimum commitment period, no early termination fees, and no auto-renewal traps.

"Our monitoring service is provided on a month-to-month basis. You may cancel at any time without penalty by contacting customer service."

✓ You Own Your Equipment

Unlike ADT and Vivint, SimpliSafe sells equipment outright. You own it immediately after purchase and can take it with you if you move or switch providers.

"All equipment purchased from SimpliSafe becomes your property upon receipt."

⚠ Still Limited Liability

Like all security companies, SimpliSafe significantly limits its liability for monitoring failures. Maximum liability is capped at the greater of $500 or six months of monitoring fees.

"SimpliSafe's liability shall not exceed the greater of $500 or the amount you paid for monitoring services in the six months preceding the incident."

⚠ Mandatory Arbitration

Disputes must be resolved through binding arbitration rather than court, with a class action waiver. You give up your right to a jury trial and to join group lawsuits.

"You and SimpliSafe agree that any dispute arising from this agreement will be resolved through binding individual arbitration and not in court or through class proceedings."

Comparison: Home Security Providers

Feature	SimpliSafe	ADT	Abode
Minimum Contract	None	36 months	None
Early Termination	No fee	75% remaining	No fee
Equipment Ownership	You own	ADT owns	You own
Monthly Cost	$17.99-$27.99	$28.99-$59.99	$0-$20
Professional Install	Optional	Required	Optional

Recommendation

Best For: Homeowners and renters who want flexibility, plan to move, or are unsure about long-term security needs. The no-contract model makes SimpliSafe low-risk to try.

Consider: While contract terms are fair, the liability limitations mean SimpliSafe is not financially responsible if monitoring fails. Ensure you have adequate homeowner's or renter's insurance as your primary financial protection against burglary losses.