Walmart+ Terms of Service Review

Item: Walmart+ Terms of Service
Rating: 49
Author: Terms.Law Editorial Team

Walmart+ offers free delivery and fuel discounts, but their terms allow for automatic substitutions at potentially higher prices, delivery window changes, and auto-renewal without prominent notification.

📅 Last Updated: January 27, 2026

📄 ToS Version: Dec 2025

⚠ 4 High-Risk Clauses

0100

Grade C

Consumer Fairness Index

📈 2 points above category avg (47)

⚠ Key Concerns

Walmart+ allows substitutions that may cost more than your original selection, delivery windows can change without notice, and the membership auto-renews annually without prominent reminders before charging.

Score Breakdown by Category

How Walmart+'s terms rate across key evaluation categories.

💰 Pricing Transparency (30%) 50/100

🔄 Substitution Policy (25%) 45/100

🔒 Membership Terms (20%) 52/100

🚚 Delivery Guarantees (15%) 48/100

⚖ Dispute Resolution (10%) 50/100

Compare With Other Grocery Services

⚠ Key Clauses to Watch

These provisions in Walmart+'s terms create the most risk for members.

Higher-Priced Substitutions

High Risk

When items are unavailable, substitutes may be more expensive. You're charged the higher price unless you specifically decline substitutions.

"Substitutions may be provided for unavailable items. Substituted items may vary in price from original selections." Walmart+ Terms of Service

Delivery Window Changes

High Risk

Selected delivery times aren't guaranteed. Your order may arrive outside the chosen window without compensation or notice.

"Delivery times are estimates and not guaranteed. Walmart reserves the right to adjust delivery windows." Walmart Delivery Terms

Auto-Renewal Without Warning

High Risk

Annual memberships auto-renew without prominent reminder emails. The renewal charge may come as a surprise.

"Your membership will automatically renew at the end of each membership period at the then-current membership fee." Walmart+ Membership Terms

Limited Refund Window

Medium Risk

Issues with delivered items must be reported quickly. Waiting too long may void your refund eligibility.

"Report any issues with your delivery within 48 hours of receipt for refund consideration." Walmart Delivery Policy

Analysis

"Walmart+ offers genuine value with free delivery and fuel discounts, but members should be aware of the substitution policy. Unlike some competitors that only substitute with equal or lower-priced items, Walmart may charge you more for a substitute you didn't explicitly approve.

The auto-renewal terms are standard but problematic. Set a calendar reminder 2-3 weeks before your renewal date. Walmart doesn't require an email reminder before charging, so the burden is on you to track it."

Walmart+ Terms of Service Review

⚠ Key Concerns

Score Breakdown by Category

Compare With Other Grocery Services

⚠ Membership Issues?

⚠ Key Clauses to Watch

Higher-Priced Substitutions

Delivery Window Changes

Auto-Renewal Without Warning

Limited Refund Window

Analysis

Schedule a Consultation

Walmart+ Terms of Service Review

⚠ Key Concerns

Score Breakdown by Category

Compare With Other Grocery Services

⚠ Membership Issues?

Related Resources

⚠ Key Clauses to Watch

Higher-Priced Substitutions

Delivery Window Changes

Auto-Renewal Without Warning

Limited Refund Window

Analysis

Schedule a Consultation