⚠ Key Concerns

FreshDirect requires reporting issues within 24 hours, often compensates with credits instead of refunds, and reserves the right to change your delivery window without notice.

Score Breakdown by Category

💰 Refund Policy (30%) 35/100
🚚 Delivery Reliability (25%) 42/100
🔄 Substitution Policy (20%) 45/100
💰 Pricing (15%) 45/100
⚖ Dispute Resolution (10%) 42/100

Compare With Other Grocery Services

Shipt
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Walmart+
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