Dynamic pricing, substitution policies without consent, and membership fees that auto-renew. I analyze the terms that can make convenient grocery delivery unexpectedly expensive.
Side-by-side comparison of consumer fairness scores across major Grocery Delivery services.
| Service | Score | Grade | Key Gotcha | |
|---|---|---|---|---|
|
A
Amazon Fresh
Best in Category
|
65 | B- | Prime membership required, dynamic pricing | View Review → |
|
W
Walmart+
|
58 | C+ | Substitutions may be higher priced | View Review → |
|
F
FreshDirect
|
52 | C | Limited refund windows, substitution policies | View Review → |
|
S
Shipt
Lowest in Category
|
45 | C- | In-store prices not guaranteed | View Review → |
Most delivery services charge higher prices than in-store, sometimes 10-20% more. This is often buried in fine print about "delivery pricing."
Services often substitute unavailable items without explicit approval. You may receive more expensive alternatives you didn't want.
Annual memberships auto-renew without reminder emails. Cancellation windows are often short, and refunds aren't guaranteed.
Service fees don't go to shoppers/drivers. Tips are separate, and fee structures can be confusing at checkout.
Click through for complete analysis of each grocery delivery service's terms.
If you've experienced pricing deception, unwanted substitutions, or membership billing problems, I can help you understand your rights.
Need help with a grocery delivery dispute?