Overview
Tesla Supercharger is widely considered the most reliable EV charging network, now opening to non-Tesla vehicles with NACS adapters. However, our analysis reveals significant concerns: the most aggressive idle fees in the industry (up to $1/minute), Tesla-centric terms that treat non-Tesla drivers as second-class users, and pricing that varies significantly for non-Tesla vehicles.
Key Concerns
- Extreme Idle Fees: Up to $1/minute idle fees are the highest in the industry, punishing drivers who don't move immediately.
- Non-Tesla Discrimination: Higher prices and longer session times for non-Tesla vehicles using the network.
- Tesla Account Required: Non-Tesla drivers must download Tesla app and create Tesla account to charge.
- Vehicle Data Collection: Extensive vehicle telemetry collected during charging sessions.
- Unilateral Changes: Tesla reserves right to change pricing, access, and terms without notice.
- Limited Dispute Options: Binding arbitration required with limited class action rights.
Positive Aspects
- Network Reliability: Consistently rated as the most reliable fast charging network with high uptime.
- Extensive Coverage: Largest fast charging network with strategic highway placement.
- Fast Charging: V3 and V4 Superchargers deliver industry-leading charging speeds.
- Simple Pricing: Per-kWh pricing is clearly displayed before charging begins.
Data Collection Summary
Tesla Supercharger collects extensive vehicle telemetry including battery state, charging patterns, vehicle identification, and location data. For Tesla vehicles, this integrates with broader vehicle data collection. Non-Tesla drivers provide data through the Tesla app including device information and payment details. Tesla's privacy policy allows broad use of collected data for product development, marketing, and sharing with third parties.