Massive liability gaps, damage dispute nightmares, and insurance coverage illusions. These platforms make renting cars easy but leave you exposed when things go wrong.
Side-by-side comparison of consumer fairness scores across major car sharing platforms.
| Platform | Score | Grade | Key Gotcha | |
|---|---|---|---|---|
|
E
Enterprise CarShare
Best in Category
|
62 | B- | Traditional rental protections, still has gaps | View Review → |
|
Z
Zipcar
|
57 | C+ | Corporate backing, membership restrictions | View Review → |
|
G
Getaround
|
52 | C | Damage claims, high deductibles | View Review → |
|
T
Turo
Lowest in Category
|
47 | C | Host/guest disputes, insurance gaps | View Review → |
Most platforms offer secondary insurance that only kicks in after your personal policy. You may not be covered the way you think you are.
Damage dispute processes heavily favor the platform. Photos, timestamps, and documentation requirements can work against renters.
Significant gaps exist between what the platform covers and what your personal insurance covers. Accidents can leave you personally liable.
Smoking, pet, and late return violations carry hefty penalties ($150-$500+) that are often assessed unilaterally by hosts or the platform.
Click through for complete analysis of each platform's terms of service.
If you've been hit with unfair damage claims, insurance denials, or excessive penalties, we have resources to help you understand your rights.
Need help understanding your rights or resolving a car sharing dispute?