Jane Technologies Terms of Service

Item: Jane Technologies
Rating: 20
Author: Terms.Law Editorial Team

Last updated: October 2025 | Reviewed: February 2026

Cannabis e-commerce and marketplace platform with the most restrictive terms in the category. Extensive data collection, broad termination rights, and significant platform dependency risks.

Grade F

Bottom Line: Jane Technologies has the most concerning terms among cannabis tech platforms. Their ToS grants extensive rights over dispensary and consumer data, allows immediate termination without cause, and provides minimal commitments around service availability or data portability. Dispensaries should carefully evaluate alternatives.

Category Scores

Data Collection & Rights 15/100

Account Termination 18/100

Service Level Commitments 20/100

Data Portability 22/100

Dispute Resolution 25/100

Key Findings

⚠ Extensive Data Collection

Jane collects comprehensive data about consumer behavior, purchase history, and preferences. This data is used to power their marketplace and may be shared with brand partners.

"We collect and analyze consumer purchase data, browsing behavior, product preferences, and location information to provide personalized recommendations and insights to our retail and brand partners."

⚠ Immediate Termination Without Cause

Jane can terminate dispensary accounts immediately and without explanation. Given that many dispensaries depend heavily on Jane for e-commerce, this represents significant business risk.

"Jane may suspend or terminate your access to the Services at any time, for any reason or no reason, with or without notice."

⚠ No Service Level Agreement

Jane provides no uptime guarantees or service level commitments. If the platform goes down during peak sales hours, you have no recourse.

"The Services are provided 'as is' and 'as available.' We do not guarantee that the Services will be available at any particular time or that access will be uninterrupted."

⚠ Limited Data Export

While Jane claims you can export your data, the process is cumbersome and may not include all customer relationship data. Transitioning to another platform can result in significant data loss.

Recommendation

For Dispensaries: Jane's terms are the most concerning in the cannabis tech space. If you use Jane, ensure you have backup ordering systems and regularly export customer data. Do not rely solely on Jane for customer relationships.

Alternatives: Consider platforms with better terms around data ownership and service commitments. The cannabis e-commerce space is competitive - leverage that for better contract terms.