⚠️ 6 VoIP Service Gotchas to Watch For
- 911/E911 Limitations: HIGH VoIP 911 may not transmit your location automatically. Service may fail during power/internet outages when you need it most
- Per-User/Per-Line Pricing: MEDIUM Advertised "$20/user" becomes much more with taxes, fees, and required add-ons. Total cost often 30-50% higher than quoted
- Feature Tier Lock-In: MEDIUM Basic features like call recording, voicemail transcription, or integrations require higher-priced tiers. What you need may cost significantly more
- International Calling Rates: MEDIUM "Unlimited" plans often only cover domestic calls. International rates of $0.10-0.50+/minute apply and aren't clearly disclosed
- Number Porting Complexity: HIGH Leaving? Porting your business number out can take weeks and may incur $25-100+ fees. Some providers make it intentionally difficult
- Service Level Agreements: MEDIUM SLAs may promise 99.9% uptime but credit only pennies for outages. Major outages affecting your business yield minimal compensation
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