6 Cleaning Service Contract Gotchas
- Damage Liability Caps: HIGH Liability for damaged items often capped at low amounts ($500-$1000) or excluded entirely for "fragile" items
- Theft Coverage: HIGH Bonded doesn't mean insured. Bonding only covers specific theft situations, not general theft by employees
- Home Access & Security: MEDIUM Providing keys or codes may waive liability for security issues. No responsibility for items left accessible
- Service Scope Exclusions: MEDIUM Standard cleaning excludes inside appliances, windows, organizing. These cost extra per service
- Cancellation Fees: MEDIUM Same-day cancellation often charged full price. 24-48 hour notice usually required
- Chemical Sensitivity Disclaimers: MEDIUM No liability for reactions to standard cleaning products. Must specify sensitivities in advance