Scheduling Software Terms Scanner

Analyze scheduling platform terms for hidden risks around calendar access, data sharing, and service reliability.

Built by Sergei Tokmakov, California-licensed attorney specializing in digital contracts.

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Scheduling-Specific Provisions to Watch

Scheduling tools require deep calendar integration and handle sensitive meeting data. These provisions deserve careful scrutiny.

Calendar Data Access Scope

High Risk

Scheduling tools often require broad calendar access that goes beyond what's needed, potentially reading all events, attendees, and meeting details.

Example: "You grant us access to read, write, and modify your calendar data including event titles, attendees, descriptions, and associated metadata."

Third-Party Integration Data Sharing

High Risk

Calendar integrations with CRMs, video conferencing, and payment platforms may result in your data flowing to multiple third parties.

Example: "When you enable integrations, your booking data may be shared with third-party services including but not limited to Zoom, Stripe, Salesforce, and HubSpot."

Service Uptime & Reliability

High Risk

Missed meetings due to scheduling software failures typically result in no liability for the provider despite business impact.

Example: "[Service] is provided 'as-is' without warranty. We do not guarantee uninterrupted service and are not liable for missed appointments or scheduling errors."

Data Retention After Cancellation

Medium Risk

Your booking history, client contact information, and calendar data may be retained long after you cancel your subscription.

Example: "Upon account termination, we may retain your data for up to 7 years for legal compliance, analytics, and service improvement purposes."

Invitee Data Ownership

Medium Risk

Contact information from people who book with you may be collected and used by the platform, raising privacy concerns for your clients.

Example: "Invitees who schedule meetings consent to our Privacy Policy. We may use invitee data to improve services and send product communications."

Automated Communication Consent

Medium Risk

Reminder emails, SMS notifications, and marketing messages may be sent to your clients under your name without full control.

Example: "By using our service, you authorize us to send automated reminders, confirmations, and promotional content to invitees on your behalf."

Standard Legal Provisions

Common terms found in most scheduling software agreements that affect your rights and obligations.

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Arbitration Clauses

Disputes resolved through private arbitration instead of courts.

👥

Class Action Waivers

You cannot join group lawsuits against the provider.

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Liability Caps

Maximum damages often limited to subscription fees paid.

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Auto-Renewal Terms

Subscriptions automatically renew with specific cancellation windows.

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Governing Law

Disputes governed by laws of provider's chosen jurisdiction.

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Indemnification

You may be responsible for claims arising from your use.

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Analytics & Tracking

Usage data may be collected for analytics and product improvement.

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API Access Terms

Additional restrictions apply to programmatic access and integrations.

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