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Childcare Platform-Specific Provisions
Key clauses that directly impact families and caregivers
Background Check Limitations
CriticalPlatforms often disclaim accuracy of background checks, don't guarantee completeness, and may only search limited jurisdictions or databases.
Caregiver Vetting Disclaimers
CriticalMost platforms explicitly disclaim responsibility for vetting caregivers and place full responsibility on families to verify credentials and conduct interviews.
Injury/Incident Liability
High RiskPlatforms typically disclaim all liability for injuries, accidents, or incidents occurring during care, placing full risk on families and caregivers.
Payment Dispute Handling
High RiskHow the platform handles payment disputes, chargebacks, and non-payment situations between families and caregivers.
Reference Verification
MediumPlatforms may not verify references provided by caregivers or confirm employment history claims.
Insurance & Bonding
MediumWhether the platform requires caregivers to carry insurance or offers any bonding protection for families.
Standard Legal Provisions to Review
Data Privacy
How children's and family information is stored and shared
Arbitration Clause
Whether disputes must go to arbitration instead of court
Platform Fees
Service fees, membership costs, and background check charges
Cancellation Policy
Fees for last-minute booking cancellations
Employment Status
Whether caregiver is your employee (tax implications)
Messaging Rules
Restrictions on sharing contact info off-platform
Review Authenticity
Whether reviews are verified from actual bookings
Liability Limitations
Maximum damages and broad disclaimer language
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