Analyze over-the-counter medical device terms for return restrictions, accuracy disclaimers, and what "FDA cleared" really means.
Medical devices have unique terms due to health and hygiene concerns. Know your rights before you buy.
For hygiene reasons, many medical devices cannot be returned once opened. That CPAP or hearing aid is yours forever once you try it.
Some devices require prescriptions that the seller helps you "obtain." If prescription is later deemed invalid, you may be responsible for return shipping and restocking.
Blood pressure monitors, glucose meters, and similar devices disclaim medical accuracy. "Not a substitute for professional diagnosis" means you can't rely on readings.
Glucose monitors require specific test strips. CPAP machines need proprietary masks. You may be locked into expensive consumables.
Using non-branded consumables or not following exact cleaning protocols can void warranty. "User error" exclusions are common.
Connected devices collect health data. This may not be protected by HIPAA if sold directly to consumers. Check data sharing policies.
Paste the terms of sale to understand return and warranty restrictions.