6 Eyewear Store Contract Gotchas
- Prescription Responsibility: HIGH Customer responsible for prescription accuracy. Wrong Rx entered? Your problem, not theirs
- Adaptation Period Disclaimer: MEDIUM "Adaptation period" of 2-4 weeks expected. Can't return during this time even if uncomfortable
- No Progressive Guarantees: HIGH Progressive lenses have high adjustment rate. Many disclaimers around satisfaction
- Lens Add-On Non-Refundable: MEDIUM Premium coatings (anti-reflective, blue light) are non-refundable even if frames returned
- Frame Exchange Only: MEDIUM Returns may be limited to exchange only, no refunds. Store credit instead of money back
- Scratch Warranty Exclusions: HIGH Scratch warranties exclude "abuse" - normal wear often denied coverage