6 Grocery Delivery App Contract Gotchas
- Automatic Substitutions: HIGH Out-of-stock items auto-substituted with higher-priced alternatives. Charged difference
- In-Store Price Markup: MEDIUM App prices 15-25% higher than in-store. Plus service fees and delivery charges
- Tip Modification Window: MEDIUM Can reduce tip after delivery for 24 hours. Encourages tip-baiting behavior
- Membership Auto-Renewal: HIGH Annual memberships auto-renew at full price. Must cancel before billing date
- Quality Guarantee Limits: MEDIUM Must report issues within hours. Photo proof required for damaged/missing items
- Minimum Order Fees: HIGH Small orders charged $5-10 extra. Minimum varies by store and time