Honor Privacy Policy

Last updated: December 2025 | Reviewed: February 2026

Best privacy practices among senior care platforms. Health data protected with HIPAA-aware practices, clear retention policies, and controlled care team access.

52
Grade B
Bottom Line: Honor provides the strongest privacy protections among senior care platforms we reviewed. As an employer of caregivers, they have more control over data access. Health information is shared only with the care team, retention policies are documented, and they demonstrate HIPAA awareness even when not strictly required. Still room for improvement but significantly better than marketplace alternatives.

Category Scores

Health Data Protection 55/100
Care Team Access Controls 52/100
Data Retention Clarity 55/100
Family Communication Privacy 48/100
Third-Party Sharing 50/100

Key Findings

✓ HIPAA-Aware Practices
While not always legally required to comply with HIPAA, Honor implements HIPAA-aware practices for handling health information, providing stronger protections than typical consumer platforms.
"We treat health information about care recipients with appropriate sensitivity and implement security measures aligned with healthcare industry standards."
✓ Controlled Care Team Access
Health and care information is shared only with assigned caregivers and care coordinators who need it to provide services - not broadly visible to all platform users.
"Care information is shared only with Care Professionals assigned to your family and our care coordination team. It is not visible to other caregivers or the general public."
✓ Clear Data Retention
Honor provides clearer documentation about how long data is retained and under what circumstances it is deleted, better than most competitors.
"We retain care records for the period required by applicable law, typically 7 years after the end of services. You may request deletion of data not required for legal compliance."
🔒 Visit Notes and Care Documentation
Caregivers document each visit including activities, observations, and any concerns. This creates a detailed record of the senior's daily life and condition.

Recommendation

For Families: Honor provides stronger privacy protections than marketplace platforms. Their employed-caregiver model allows better control over data access. A good choice for families prioritizing privacy alongside professional care.

Privacy Tips: Review what information is included in care notes. Ask about data access when care coordinators or substitute caregivers are involved. Request your data record periodically to understand what is being documented.