⚠ Key Privacy Concerns
Wag stores your home entry codes (lockbox combinations, garage codes) with no stated expiration. Their real-time GPS tracking runs continuously during walks, and walker devices have no security requirements. Home access information has been accessed by unauthorized walkers in past incidents.
Data They Collect
What they collect: Home address, entry codes (garage, lockbox, alarm), real-time GPS, pet health details, photos of home interior, work schedule patterns, emergency contacts, payment data.
Who gets your data: Walkers get home access codes, extensive ad network tracking, "business partners" receive pet ownership data, insurance partners get pet health info.
How long: Home entry codes retained indefinitely. Walk history and GPS data "retained as needed." No automatic purging of old data.
Your control: Cannot use service without providing entry codes. No self-service deletion. Must email support and wait for manual processing.
Security: No encryption specifics for entry codes. Walker devices unmonitored. History of unauthorized access incidents. Vague breach notification.
Clarity: Policy uses vague language throughout. No data export feature. Must submit formal request for access.
Analysis